Andrea Ellinger in

Andrea Ellinger

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Head Customer Care & Service Quality at Volkswagen Group Argentina
📍 Buenos Aires, Buenos Aires Province, Argentina

Andrea Ellinger is the Head of Customer Care & Service Quality at Volkswagen Argentina. She is responsible for the national customer experience, leading initiatives for continuous improvement and developing customer-centric processes. Her C1-level proficiency in German is a key asset in her role at the German automotive group.

Her career path includes significant growth within Volkswagen, having advanced from her initial role as an Executive Assistant to the President & CEO to her current leadership position.

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Experience
9 Years
Current Role
Head Customer Care & Service Quality
Location
Buenos Aires, Buenos Aires Province, Argentina
Personality Overview

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Priorities

Topics Andrea cares about

Customer Experience
Her career at Volkswagen is dedicated to enhancing the customer journey, from after-sales specialist to leading national customer care strategy.
Service Quality
She is directly responsible for managing national service quality programs and ensuring adherence to Volkswagen's brand standards.
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Career

Work history

3-2025
Head Customer Care & Service Quality
Volkswagen Group Argentina
9-2019 - 5-2025
Especialista Customer Experience
Volkswagen Group Argentina
10-2017 - 8-2019
Asistente Ejecutiva - Presidente & CEO
Volkswagen Group Argentina
2-2013 - 9-2013
Coordinadora en Formación Profesional | Aus- und Weiterbildung
AHK Argentina
3-2012 - 2-2013
Asistente en Formación Profesional | Aus- und Weiterbildung
AHK Argentina
In the press

Media appearances

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Education
10-2022 - 12-2022
Seminario de Especialización
Universidad Tecnológica Nacional
10-2019 - 10-2019
Education details unavailable
Universidad de 'San Andrés'​
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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