Andrew Carothers, CCXP
Login to view DISC.Andrew Carothers is the Global Head of Digital Customer Success at Proofpoint, specializing in AI-driven customer experiences to boost profitability. A founder of Ciscos CX organization and a UCLA graduate, colleagues describe him as a creative, collaborative, and inspiring leader. He has won 12 international CX awards for his work.
Beyond his core role, Andrew is deeply invested in the CX community. He serves on the Strategic AI Program board at the University of San Francisco and is an active member of several professional communities. He frequently serves as a judge for international and US customer experience awards.
He is the author of "The Publicity Handbook, " a guide published by McGraw-Hill, showcasing his expertise beyond customer experience.
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