Andrew Chapman in

Andrew Chapman

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Customer Experience Manager at National Express LTD
📍 Birmingham, England, United Kingdom

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
17 Years
Current Role
Customer Experience Manager
Job Level
Middle
Location
Birmingham, England, United Kingdom
Personality Overview

How Andrew shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Andrew cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

6-2025
Customer Experience Manager
National Express LTD
8-2017 - 5-2025
Customer Relationship Manage Specialist
Yell
8-2016 - 8-2017
Resolution Specialist
SIGMA Finance
3-2008 - 8-2016
General Mananger
Hospitality
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
Scrum Master
Alison
2016 - 2016
Customer Service Level 2
Birmingham City University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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