Andrew Dillon
Enthusiast · DISC type iAndrew is a dedicated financial sector professional with over 19 years of experience, currently serving as the Head of Strategic Initiatives & Innovation in Global Business Financial Crime Risk at HSBC. He is an expert in re-engineering the end-to-end customer journey and holds a Bachelors degree from the University of Brighton.
He has a keen interest in ensuring high levels of customer satisfaction, a value reflected in his professional achievements and personal observations on service experiences. He stays current on business trends and key performance drivers, following publications like the Harvard Business Review.
He has consistently managed and led high-profile global programmes focused on banking operations and customer onboarding.
Read the full overview →How Andrew shows up
Unlike D or C types, they are convinced more by stories and testimonials. They prefer to build relationships rather than staying totally transactional. They are generally friendly, so be careful when relying on their word.
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Influence (I)
Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.
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