Andrew Forster-Knight GAICD in

Andrew Forster-Knight GAICD

Enthusiast · DISC type i
Executive General Manager - Digital and Transformation at South East Water
📍 Australia

Andrew Forster-Knight is the Executive General Manager of Digital & Transformation at South East Water, where he has worked since 2003. He leverages his background in Chemical and Process Engineering from Monash University to drive innovation in the water sector, specializing in operational technology, IoT, and large-scale digital transformation programs.

He is a strategic leader focused on pioneering technology-based innovations to deliver efficiency and reliability for water network operators. His work includes leading the development and mass rollout of digital meter technology and smart water grids, significantly improving business processes and customer outcomes.

Unique fact: Andrew has been instrumental in developing one of Australias most advanced water distribution systems by integrating emerging IoT technologies across the network.

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Experience
19 Years
Current Role
Executive General Manager - Digital and Transformation
Job Level
Senior
Location
Australia
Personality Overview

How Andrew shows up

Optimistic
Consensus Focused
Non-Confrontational

They prefer to build relationships rather than staying totally transactional. Unlike D or C types, they are convinced more by stories and testimonials. They agree with others often, so exercise caution when relying on their word.

Priorities

Topics Andrew cares about

Digital Transformation
He leads South East Water's digital transformation group, viewing it as an end-to-end enterprise change that touches every aspect of the business, not just isolated technology projects.
IoT & Smart Grids
He has pioneered the mass rollout of digital meters and IoT sensors to create an intelligent water network, enabling predictive maintenance and saving millions in customer charges.
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Career

Work history

11-2024
Executive General Manager - Digital and Transformation
South East Water
9-2023 - 11-2024
Executive General Manager - Service Delivery
South East Water
10-2021
Member Board of Directors
Iota
6-2021 - 11-2024
Executive General Manager - Digital Utility
South East Water
8-2020 - 6-2021
Acting General Manager - Customer Service Delivery
South East Water
In the press

Media appearances

Combating Network Leaks with Digital Technology. Featured in Iota Services
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Beyond Meter Reading: A Conversation with Australia's Major Water Utilities. Featured in Iota Services
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Education
3-2023 - 6-2023
Directors Course
Australian Institute of Company Directors
1998 - 2002
Bachelor of Engineering (BEng)/bachelor of Science
Monash University
Social presence
in
Behavioral profile

DISC profile (public)

i

Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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