Andrew Gates

Observer
DISC Type : ic

Director of IT at Team Global Express

Greater Sydney Area, Australia

Overview

Andrew Gates is the IT Director at Team Global Express, where he has led a significant and complex IT separation from its former parent company, Toll Group. He is focused on cloud migration, enhancing cybersecurity, and digitizing the workforce. He holds a Bachelor of Science and completed the Harvard Leadership Program for Executives.

Andrew demonstrates strong compassion and team spirit, having raised over $900 for the Cancer Council in support of a colleague. He is committed to his teams well-being and fosters a supportive work environment, actively engaging in charitable initiatives driven by his colleagues.

He once shaved his head after his team surpassed a fundraising goal for a colleague battling cancer.

Personality Overview

Value Driven

Curious

Assertive

They are generally good communicators and can be hard to convince.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They ask a lot of questions and rely heavily on information and collaterals.

Topics They Care About

Complex IT Transformation
He led the entire IT separation of Team Global Express from Toll Group, migrating core systems to a new cloud infrastructure to increase agility and security.
Strategic IT Partnerships
He relies on and values partnerships with major tech firms like Oracle, Infosys, and Capgemini to execute complex, long-term technology and data strategies.
E-commerce Logistics
He has a strong point of view on effective e-commerce models, advocating for using retail stores for last-mile delivery over centralized distribution centers.

Media Appearances

Andrew has no verified media appearances

Work History

6-2022
Director of IT at Team Global Express
9-2021
CIO (Acting) at Team Global Express
7-2017 - 9-2021
Global Head of IT Business Partnering - Toll Global Express at Toll Group
7-2013 - 6-2017
TDF Divisional IT Manager at Toll Group
1-2013 - 6-2017
Head of ICS at Toll Holdings Limited

Education

1986 - 1990
Bachelor of Science from University of Colorado Colorado Springs

More Information

Social Presence :

Prographics :

Exp : 33 Location : Greater Sydney Area, Australia Job Level : Mid-senior Designation : Director of IT at Team Global Express
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Insights For Selling To Andrew

During A Call Or A Meeting

DO's

  • Help them realize that there is no personal risk in making this decision
  • Be prepared for a lot of questions, answer them objectively
  • Share testimonials from known people and give multiple examples of product value

DONT's

  • Avoid making offhand commitments
  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t be too objective but make sure to pad your storytelling with data points

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Andrew is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Andrew

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Andrew move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Andrew take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Andrew

Personality Compatibility


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