Luke O'Brien

Commander
DISC Type : D

Business Services Manager- Parcels Portfolio at Team Global Express

Greater Sydney Area, Australia

Overview

Luke OBrien is a technology and transformation leader with a diverse background in finance, operations, and IT across industries like logistics and facility services. Described by peers as strategic and a great team player, he is a CPA with a business degree from the University of Technology Sydney, focused on driving digital transformation.

His career is distinguished by a rare blend of financial acumen, evidenced by his CPA certification, and strategic IT leadership as a multi-industry CIO.

Personality Overview

Candid & Clear

Strong-Willed

Very Quick

They respond well to strong and respectful communication.  They like to be in a position where they can control the conversation and terms. They are not focused on building rapport and relationships.

Topics They Care About

High-Performance Cultures
He speaks on harnessing the synergy between people and technology to create thriving, high-performing work cultures.
Digital Transformation
He has led significant digital transformation journeys, including stewarding ISS Facility Services with technology-enabled solutions and major cloud migrations.
Technology Leadership
His roles as CIO and posts on social media reflect a deep interest in effective technology leadership and its impact on business value and team culture.

Media Appearances

Luke has no verified media appearances

Work History

10-2025
Business Services Manager- Parcels Portfolio at Team Global Express
7-2024
Head of IT Business Partnering at Team Global Express
9-2023 - 6-2024
CIO and Transformation Advisory at Cube Solved
4-2021 - 8-2023
Regional CIO- Pacific and SE Asia at ISS A/S
1-2018 - 4-2021
Chief Information Officer at ISS Facility Services Australia and New Zealand

Education

CPA Australia Certification from CPA Australia
1985 - 1989
Ba Business from University of Technology Sydney

More Information

Social Presence :

Prographics :

Exp : 32 Location : Greater Sydney Area, Australia Job Level : Middle Designation : Business Services Manager- Parcels Portfolio at Team Global Express
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Insights For Selling To Luke

During A Call Or A Meeting

DO's

  • Speak about competitive differentiation that your product offers
  • When negotiating terms, help them build an impression that they are the ones calling the shots
  • Get to the point quickly instead of spending time doing small talk

DONT's

  • Don’t take too much time in sending them information if they ask for any
  • Avoid being a storyteller and don’t try to oversell
  • Don’t be in a rush to invite them for a social meet and greet

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Luke is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Luke

  • If they decide not to go ahead, they will say no without hesitation.

Insights For Deal Planning

    How fast (or slow) will Luke move?

  • They can take decisions very fast if you manage to convince them.
  • Can Luke take some risk or not?

  • The risks don’t matter much to them.

You And Luke

Personality Compatibility


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