Andrew Rhodes

Observer
DISC Type : ci

Director of SFDC and Sales Enablement at Follett Content Solutions, LLC

Bartlett, Illinois, United States

Overview

Andrew Rhodes is the Director of SFDC and Sales Enablement at Follett Content Solutions, where he leverages a background in managing technical teams to optimize sales processes. His career demonstrates a clear progression from IT services and technical consulting to a focus on sales effectiveness, underscored by his "Demo2Win! " certification.

He has an extensive history in technical leadership, having managed support and consulting teams at previous organizations, including Byline Bank and Net56.

Interesting fact: Andrew holds a "Demo2Win! " certification, which specializes in techniques for delivering highly effective sales demonstrations.

Personality Overview

Example Seeker

Value Driven

Curious

They often ask many questions and rely heavily on information and documentation.  They are generally good communicators and can be hard to convince. They can sound friendly and charming but can quickly change gears to become inquisitive and probing.

Topics They Care About

Sales Enablement
His current director-level role focuses on Salesforce (SFDC) and equipping sales teams with the tools and processes needed for success.
Technical Leadership
Previously managed teams of technical consultants and support staff, focusing on presentation methods, procedures, and service delivery.
IT Service Management
Has a background as Director and Manager of IT and support services, responsible for infrastructure, budgets, and helpdesk operations in past roles.

Media Appearances

Andrew has no verified media appearances

Work History

10-2023
Director of SFDC and Sales Enablement at Follett Content Solutions, LLC
3-2018 - 10-2023
Manager Technical Consultants at Follett Educational Svc
9-2016 - 3-2018
Manager Technical Support Services at Byline Bank
5-2015 - 9-2016
Director of Support Services at Net56
6-2009 - 5-2015
Director of Information Technology and Services / Facilities at ARCHDIOCESE OF CHICAGO AT OLD ST. PATRICK’S CHURCH

Education

Andrew has no verified education history

More Information

Social Presence :

Prographics :

Exp : 18 Location : Bartlett, Illinois, United States Job Level : Mid-senior Designation : Director of SFDC and Sales Enablement at Follett Content Solutions, LLC
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Insights For Selling To Andrew

During A Call Or A Meeting

DO's

  • Ask them questions to understand their needs better while staying affable
  • Use phrases like ‘clear proof that’, ‘data shows’ etc.
  • Invite them for a social do but don’t rely solely on the relationship

DONT's

  • Don’t brush off any concerns, take all questions seriously
  • Avoid making offhand commitments
  • Don’t be too objective but make sure to pad your storytelling with data points

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Andrew is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Andrew

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Andrew move?

  • They like to be detailed and take their time to arrive at decisions.
  • Can Andrew take some risk or not?

  • They systematically evaluate all decisions and are unlikely to take many risks.

You And Andrew

Personality Compatibility


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