Andrew Springall

Energizer
DISC Type : I

Head of Sales and Service-Utility Warehouse at Utility Warehouse

Leicester, England, United Kingdom

Overview

Andrew is an accomplished Operations Director at Utility Warehouse, bringing extensive experience in operational leadership, customer experience, and energy services from his roles at Utility Warehouse, Co-op Energy, and Robin Hood Energy.

Outside of his professional life, Andrew is a dedicated supporter of his team members, actively engaging in social activities and showing interest in sports like Formula 1 Academy. He also shares personal travel experiences and family anecdotes.

Andrew is a board director for Robin Hood Energy, the first council-owned, not-for-profit retail energy business.

Personality Overview

Enthusiastic

Imaginative

Big Picture Person

They are not always early adopters but can be pursuaded by leveraging strong relationships.  They are people oriented, friendly and like creating new connections. They are naturally enthusiastic, so take their promise with a pinch of salt.

Topics They Care About

Operational Leadership
As Operations Director at Utility Warehouse and former Director at Robin Hood Energy, he is deeply involved in managing and optimizing operational processes.
Customer Experience
His past role as Head of Customer Experience at Co-op Energy highlights his focus on enhancing customer satisfaction and service delivery.
Energy Services
With experience as Head of Energy Services and Operations Director in energy companies, he has a strong interest in the energy sector.

Media Appearances

Andrew has no verified media appearances

Work History

4-2021 - 5-2023
Head of Sales and Service-Utility Warehouse at Utility Warehouse
6-2020
Director of Operations at Utility Warehouse
7-2019 - 6-2020
Head of Energy Services at Utility Warehouse
6-2017 - 4-2021
Operations Director at Robin Hood Energy
Head Of Customer Experience at co-op energy

Education

Andrew has no verified education history

More Information

Social Presence :

Prographics :

Exp : 5 Location : Leicester, England, United Kingdom Job Level : Mid-senior Designation : Head of Sales and Service-Utility Warehouse at Utility Warehouse
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Insights For Selling To Andrew

During A Call Or A Meeting

DO's

  • Speak enthusiastically with energy, maintain a clear and confident tone
  • Use phrases like ‘people will love’, ‘massive impact’ etc.
  • Use adjectives like ‘amazing’, ‘coolest’, ‘unbelievable’ etc.

DONT's

  • Avoid cutting into their flow
  • Don’t push them to make a decision too fast, let them get comfortable first
  • Avoid overloading them with too much detail

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Andrew is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Andrew

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Andrew move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Andrew take some risk or not?

  • They may take certain risks that they deem unlikely of personal repercussions.

You And Andrew

Personality Compatibility


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