Andrew Tsang

Critic
DISC Type : C

Manager at Point B

Worcester, Massachusetts, United States

Overview

Andrew Tsang is a healthcare management and technology consultant with over a dozen years of experience at firms including Point B and The Chartis Group. He specializes in untangling operational complexities for health systems, plans, and pharma. He holds a B. S. in Information Technology from Rensselaer Polytechnic Institute and is an Advanced Certified ScrumMaster.

Outside of his consulting work, Andrew is an aspiring writer and novelist, focusing on real estate themes. He has a personal connection to the healthcare front lines, as his wife is an ICU nurse, which informs his perspective on the human side of the industry.

He is contributing a chapter to an upcoming book, "Money Remaking Medicine, " focusing on financial dynamics in healthcare.

Personality Overview

Negotiator

Critic

Precise

They like to take decisions independently and do not seek others' support often.  Unless the value is proven by data, they are unlikely to value fancy features. It is very likely that they will negotiate pricing or other important terms.

Topics They Care About

Healthcare Economics
He analyzes and writes about the financial dynamics between hospitals and insurers, focusing on contract disputes, billing maximization, and cost containment strategies.
Creative Writing
Identifies as a "Real Estate Novelist" and is a contributing author to a book, showcasing a strong passion for writing and storytelling outside of his corporate career.
Healthcare Operations
His career centers on improving how care is delivered and paid for, with deep experience in revenue cycle operations, IT strategy, and process efficiency.

Media Appearances

Andrew Tsang - Manager at Point B - The Org. Featured in The Org

See Now

Work History

9-2021
Manager at Point B
5-2018 - 9-2021
Manager at The Chartis Group
3-2013 - 5-2018
Consultant at Deloitte
6-2012 - 3-2013
Business Analyst at Uptempo
2-2010 - 6-2012
Information Technology Specialist at LION

Education

Bachelor of Science in Information Technology from Rensselaer Polytechnic Institute

More Information

Social Presence :

Prographics :

Exp : 16 Location : Worcester, Massachusetts, United States Job Level : Middle Designation : Manager at Point B
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Insights For Selling To Andrew

During A Call Or A Meeting

DO's

  • Be ready for penetrating questions and critical examination of your pitch
  • Be ready to answer many clarity-seeking questions and requests for information
  • Use phrases like ‘expect X% improvement’, ‘data clearly shows’ etc.

DONT's

  • Don’t rush them till they have clearly gotten all the necessary information
  • Avoid phrases like ‘trust me’, ‘others just love’ etc.
  • Don’t try to give too many examples of other users, they like to make their own decisions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Andrew is

  • Proof of ROI, low pricing and objective proof points are the important factors for them.
  • Will you ever get a clear answer from Andrew

  • They do not mind saying no if they believe that it is the right decision.

Insights For Deal Planning

    How fast (or slow) will Andrew move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Andrew take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Andrew

Personality Compatibility


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