Andrews Souza in

Andrews Souza

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Manager, Technical Support at Docusign
📍 Praia Grande, São Paulo, Brazil

Andrews Souza is a Technical Support Manager at Docusign with expertise in data engineering, business intelligence, and process improvement methodologies. He holds certifications in Project Management, Six Sigma Green Belt, and as a Scrum Master, reflecting a strong background in both traditional and agile project management.

He was recently promoted to his management role and is actively involved in expanding his team, frequently posting about new opportunities in technical support.

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Experience
10 Years
Current Role
Manager, Technical Support
Job Level
Middle
Location
Praia Grande, São Paulo, Brazil
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Andrews cares about

Team Leadership
Following a recent promotion to Manager, he is actively recruiting for his technical support team, showing a focus on team building and leadership.
Process Improvement
As a certified Six Sigma Green Belt with knowledge of BPMN, he is focused on enhancing efficiency and optimizing business processes.
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Career

Work history

11-2024
Manager, Technical Support
Docusign
4-2022 - 11-2024
Engenheiro de suporte técnico / team lead
Docusign
12-2021 - 4-2022
Team Leader - Germany team
Tech Mahindra
12-2020 - 11-2021
BI - Data Analyst
Azul Linhas Aéreas Brasileiras
1-2020 - 12-2020
Mobile analyst
Johnson Controls
In the press

Media appearances

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Education
2015 - 2018
Analise e desenvolvimento de sistemas
Anhanguera Educacional
2005 - 2010
Ensino Médio
e.e pedra de carvalho
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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