Andy Bartlett

Observer
DISC Type : ic

Head of Customer Proposition at RAC

United Kingdom

Overview

Andy has no verified overview

Personality Overview

Assertive

Example Seeker

Value Driven

They can sound friendly and charming but can quickly change gears to become inquisitive and probing.  They are generally good communicators and can be hard to convince. They ask a lot of questions and rely heavily on information and collaterals.

Topics They Care About

Andy has no verified topics they care about

Media Appearances

Andy has no verified media appearances

Work History

5-2025
Head of Customer Proposition at RAC
12-2024 - 5-2025
Head of Renewal Customer Experience at RAC
5-2022 - 12-2024
Senior Proposition Manager - Member Value at RAC
5-2021 - 5-2022
Senior Proposition Manager at BT
2-2020 - 5-2021
Senior Proposition and Pricing Manager at Plusnet

Education

2008 - 2011
Bachelor of Science (BSc) from Lancaster University

More Information

Social Presence :

Prographics :

Exp : 14 Location : United Kingdom Job Level : Mid-senior Designation : Head of Customer Proposition at RAC
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Insights For Selling To Andy

During A Call Or A Meeting

DO's

  • Invite them for a social do but don’t rely solely on the relationship
  • Help them understand the risk aspect fully while inspiring confidence
  • Use phrases like ‘clear proof that’, ‘data shows’ etc.

DONT's

  • Don’t rely excessively on your relationship with them to win the deal
  • Don’t brush off any concerns, take all questions seriously
  • Avoid making offhand commitments

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Andy is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Andy

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Andy move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Andy take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Andy

Personality Compatibility


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