Andy King in

Andy King

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Director, Technical Services at Covenant Health at Covenant Health
📍 Knoxville, Tennessee, United States

Andy King is the Director of Technical Services at Covenant Health, where he has grown from an IT Manager role. He has a technical background focused on service delivery and support, with extensive experience managing service desks and technical processes, particularly within the healthcare industry.

He is a graduate of Pellissippi State Community College with an Associate of Applied Science degree.

Andy describes himself as being highly technical with a strong passion for people and enabling their success through technology.

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Experience
21 Years
Current Role
Director, Technical Services at Covenant Health
Job Level
Mid-senior
Location
Knoxville, Tennessee, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Andy cares about

IT Service Management
His career includes managing service desk operations, developing support procedures, and chairing a Change Advisory Board at previous companies like Claris Networks and ORAU.
Healthcare IT
His recent career has been dedicated to the healthcare sector, with management and director-level roles at Covenant Health and Crothall Healthcare.
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Career

Work history

1-2023
Director, Technical Services at Covenant Health
Covenant Health
3-2020
Manager, IT Field Support Services
Covenant Health
5-2013 - 3-2020
Director, National Call Center
Crothall Healthcare
4-2012 - 2-2013
Service Delivery Manager
Claris Networks
3-2010 - 4-2012
Client Services Manager
Oak Ridge Associated Universities - ORAU
In the press

Media appearances

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Education
1990 - 1990
Associate of Applied Science
Pellissippi State Community College
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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