Angela Grayson

Questioner
DISC Type : c

Associate Director Customer Experience at HelloFresh

Australia

Overview

Angela has no verified overview

Personality Overview

Price-Sensitive

Value Seeker

Cautious & Analytical

They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.  While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters. It is quite likely of them to ask for pricing or other concessions.

Topics They Care About

Angela has no verified topics they care about

Media Appearances

Angela has no verified media appearances

Work History

2-2023
Associate Director Customer Experience at HelloFresh
9-2020 - 2-2023
Head of Customer Care at HelloFresh
7-2018 - 9-2020
Contact Centre Manager at HelloFresh
1-2016 - 5-2018
Campaign Manager at Peakbound Holdings Pty
3-2014 - 1-2016
Senior Team Leader at Peakbound Holdings Pty

Education

2003 - 2007
Bachelor's degree from Bournemouth University

More Information

Social Presence :

Prographics :

Exp : 12 Location : Australia Job Level : Mid-senior Designation : Associate Director Customer Experience at HelloFresh
URL has been copied!

Insights For Selling To Angela

During A Call Or A Meeting

DO's

  • Tell them that you will come back if you don’t have a good answer for a question
  • Back up any claims with data and numbers
  • Keep some extra margin in hand as they will likely negotiate the pricing

DONT's

  • Don’t try to be too friendly or informal with them
  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Don’t overhype the product/pitch, keep it measured

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Angela is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Angela

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Angela move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Angela take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Angela

Personality Compatibility


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