Angela Marques Lobo in

Angela Marques Lobo

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Senior Vice President, Chief Operations Officer and Transformation for Claims in Overseas General at Chubb
📍 Miami-Fort Lauderdale Area, United States

Angela Marques Lobo is the SVP, Chief Operations Officer and Head of Transformation for Claims at Chubb, with over 20 years of experience driving transformation strategies at multinational firms like Citibank and ING. She specializes in digitalization, process reengineering, and automation, and is a graduate of Universidade Estadual de Campinas.

Outside of her core role, Angela is passionate about leading and developing multicultural teams. She is a native Portuguese speaker who is also fluent in English, Spanish, and French, with a good knowledge of Dutch, which aids in her global leadership responsibilities and projects across different regions.

Angela is fluent in five different languages: Portuguese, English, Spanish, French, and Dutch.

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Experience
16 Years
Current Role
Senior Vice President, Chief Operations Officer and Transformation for Claims in Overseas General
Job Level
Leadership
Location
Miami-Fort Lauderdale Area, United States
Personality Overview

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Priorities

Topics Angela cares about

Claims Transformation
She is leading Chubb's "Claims R-Evolution" program, aiming to enhance the customer experience through technology, digitalization, and process optimization.
Digitalization & AI
She focuses on leveraging technology like AI and machine learning to simplify processes for both employees and customers, improving efficiency and service.
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Career

Work history

12-2020
Senior Vice President, Chief Operations Officer and Transformation for Claims in Overseas General
Chubb
4-2019 - 12-2020
Senior Vice President Operations
Chubb
6-2015 - 3-2019
Vice President Operations - LATAM
Chubb
1-2006 - 10-2007
Senior Consultant - Corporate Credit Risk Infrastructure - Amsterdam, The Netherlands
ING Bank
2-2003 - 9-2004
Senior Product Manager - Core Banking and Products
Citibank
In the press

Media appearances

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Education
2002 - 2004
MBA
BSP - Business School São Paulo
2-1994 - 6-1999
Bachelor
Universidade Estadual de Campinas
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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