Angelene is the Chief Customer Officer at the British Business Bank, with over 25 years of experience in marketing and customer strategy for purpose-driven organizations. A graduate of The University of Manchester, she has a strong track record of driving commercial growth and improving customer outcomes, notably improving a Net Promoter Score from -22 to +3.
She is passionate about supporting female leaders and inclusive entrepreneurship, frequently speaking at events for female founders. Angelene recently became a Trustee for the charity Change Grow Live, aligning with her interest in organizations that create a positive social impact and help communities.
She was a recent guest on "The Women in. . . " podcast, discussing mentorship, diversity, and breaking barriers in business.
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