Angesh Tiwari in

Angesh Tiwari

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Manager, Customer Success at PeopleStrong
📍 Thane, Maharashtra, India

Angesh is a Customer Success Manager with over nine years of experience in HR Tech SaaS, specializing in ERP implementation and digital transformation. At PeopleStrong, he manages a portfolio of enterprise clients, focusing on user adoption and retention. He holds a Bachelor of Science from the University of Mumbai and is a certified Scrum Master.

His proactive client management has resulted in achieving a 92% customer satisfaction score and reducing churn to below 10%.

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Experience
9 Years
Current Role
Manager, Customer Success
Job Level
Middle
Location
Thane, Maharashtra, India
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Angesh cares about

Digital Transformation
He frequently posts about the reasons digital transformation projects succeed or fail, emphasizing communication and user-centric design over complex technology.
Customer Success
His role is centered on managing post-sales client relationships, leading strategic discussions like QBRs, and driving service delivery to boost retention.
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Career

Work history

1-2022
Manager, Customer Success
PeopleStrong
8-2016 - 1-2022
Sr ERP Implementation Counsultant
Tesseract Global Technologies
In the press

Media appearances

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Education
2011 - 2015
Bachelor of Science - BS
University of Mumbai
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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