Angie Cagliolo ✨

Critic
DISC Type : C

Head of Customer Success at EGA Futura

Buenos Aires, Buenos Aires Province, Argentina

Overview

Angie Cagliolo is the Head of Customer Success at EGA Futura, where she helps companies using Salesforce. A certified English Translator from Pontificia Universidad Católica Argentina, she uniquely combines her expertise in language with over a decade of experience in technology to ensure long-term client value.

Angie is passionate about empowering professionals within the tech ecosystem. She actively develops and leads masterclasses on "English for Salesforce", helping bridge the communication gap for developers, admins, and consultants to help them advance their careers.

She has successfully transitioned from a career in academic translation to becoming a leader in the Salesforce technology universe.

Personality Overview

Critic

ROI Driven

Information Seeker

It is very likely that they will negotiate pricing or other important terms.  They prefer to analyze logically and value objective facts over emotions. Unless the value is proven by data, they are unlikely to value fancy features.

Topics They Care About

Salesforce Enablement
Leads free masterclasses and webinars specifically designed to improve English communication skills for professionals working within the Salesforce ecosystem.
Customer Success
Her role is centered on ensuring clients adopt and derive measurable, long-term value from EGA Futura's Salesforce-native ERP solutions.
Language in Tech
Leverages her formal background as a certified English translator to address communication challenges and create specialized vocabulary guides for the tech industry.

Media Appearances

Angie has no verified media appearances

Work History

3-2014
Head of Customer Success at EGA Futura
7-2011 - 12-2012
English Translator at Richelet Richelet
3-2009 - 12-2011
English Teacher at Pontificia Universidad Católica Argentina 'Santa María de los Buenos Aires'​
4-2008 - 5-2013
English Translator at Pescapuerta Argentina
12-2006 - 12-2007
English Teacher at Universidad Austral - Argentina

Education

1-1993 - 12-1997
Traductora Pública en idioma Ingles from Pontificia Universidad Católica Argentina 'Santa María de los Buenos Aires'​
English Language and Literature/Letters from Pontificia Universidad Católica Argentina 'Santa María de los Buenos Aires'​

More Information

Social Presence :

Prographics :

Exp : 26 Location : Buenos Aires, Buenos Aires Province, Argentina Job Level : Mid-senior Designation : Head of Customer Success at EGA Futura
URL has been copied!

Insights For Selling To Angie

During A Call Or A Meeting

DO's

  • Tell them what ROI they can expect
  • Leverage facts and figures wherever possible; use percentages, numbers etc.
  • Don’t forget to mention how you compare to competition on both features and pricing

DONT's

  • Make extra effort to not seem pushy or confrontational
  • Don’t try too hard to build a relationship with them
  • Avoid pushing them too much to involve other stakeholders unless it is critical

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Angie is

  • Proof of ROI, low pricing and objective proof points are the important factors for them.
  • Will you ever get a clear answer from Angie

  • They do not mind saying no if they believe that it is the right decision.

Insights For Deal Planning

    How fast (or slow) will Angie move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Angie take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Angie

Personality Compatibility


More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.