Daniela Escobar in

Daniela Escobar

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Subgerente de experiencia de usuario at Clínica Alemana de Santiago
📍 Santiago Metropolitan Area, Chile

Daniela Escobar is the Deputy Manager of User Experience at Clínica Alemana de Santiago, where she leads the transformation of digital health services. With a background in digital communication and service design, she specializes in creating scalable, user-centric solutions. Colleagues describe her as proactive, efficient, and a generous mentor.

Daniela is deeply passionate about understanding human behavior, which fuels her interest in user research and collaborative design. She is a certified facilitator in the LEGO® SERIOUS PLAY® method, using creative and hands-on approaches to solve complex problems and design workshops.

Unique fact: Daniela is certified to design and facilitate workshops using the LEGO® SERIOUS PLAY® methodology.

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Experience
10 Years
Current Role
Subgerente de experiencia de usuario
Location
Santiago Metropolitan Area, Chile
Personality Overview

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Priorities

Topics Daniela cares about

Patient Experience
Leads the UX division at a major clinic, focusing on making healthcare experiences simpler, more human, and centered on patient needs, especially in areas like telemedicine.
User Research
She has stated that user research is a deep passion and is currently pursuing a Master's degree in social research methods to further her expertise.
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Career

Work history

4-2025
Subgerente de experiencia de usuario
Clínica Alemana de Santiago
8-2022 - 4-2025
UX Manager omnicanal
Clínica Alemana de Santiago
6-2020 - 8-2022
User experience lead
Clínica Alemana de Santiago
9-2019 - 6-2020
Senior UX Designer
LATAM Airlines
11-2016 - 6-2020
Expert UX Designer
LATAM Airlines
In the press

Media appearances

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Education
2021 - 2024
Master
Universidad Diego Portales
2016 - 2016
Diplomat
Pontificia Universidad Católica de Chile
2013 - 2013
Diplomat
Universidad del Pacífico (CL)
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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