Angus Mactavish ITIL, CISM. in

Angus Mactavish ITIL, CISM.

Inspirer · DISC type id
Global Incident and Problem Lead at Clinigen Group
📍 Chelmsford, England, United Kingdom

Angus Mactavish is a senior IT Service and Operations leader at Clinigen Group, specializing in Major Incident Management, problem governance, and operational risk in complex environments. A Certified Information Security Manager® (CISM), he focuses on maintaining service stability. Colleagues describe him as a calm, pragmatic, and results-driven thought leader with exceptional management capabilities.

He is known for translating complex operational issues into clear decisions and actions for technical teams, vendors, and senior stakeholders, rebuilding confidence in IT operations.

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Experience
11 Years
Current Role
Global Incident and Problem Lead
Job Level
Mid-senior
Location
Chelmsford, England, United Kingdom
Personality Overview

How Angus shows up

Achievment Oriented
Decisive
Generous

They respond well to objective pitches but also attach some value to relationships. They measure a product on its merit but can be influenced by strong testimonials. They usually prefer to drive the conversation.

Priorities

Topics Angus cares about

IT Service Stability
His work focuses on keeping critical IT services stable and addressing the root causes of recurring outages in high-pressure, regulated environments.
Incident Management
As a Global Incident and Problem Lead, he has spent years leading responses to major incidents and governing the processes to resolve them.
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Career

Work history

8-2021
Global Incident and Problem Lead
Clinigen Group
11-2017 - 8-2021
Cyber Problem Manager
Vodafone
4-2017 - 10-2017
Director of Service Operations
BT
6-2015 - 3-2017
Head Of In-Life Operational Security - Royal Bank Of Scotland
BT
7-2014 - 6-2015
European Video Operations BT Conferencing
BT
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
Education details unavailable
Local Secondary
Social presence
in
Behavioral profile

DISC profile (public)

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Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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