Anmol Lalchand

Captain
DISC Type : DS

Learning and Development Manager II at ZoomInfo

Chennai, Tamil Nadu, India

Overview

Anmol is a Learning and Development Manager at ZoomInfo with a background in the SaaS industry at companies like Freshworks and TCS. He specializes in driving product adoption, managing customer workflows, and enhancing the customer journey. He holds a Bachelor of Science from Guru Nanak College.

Described by a colleague as "enthusiastic, extremely polite, and highly patient, " Anmol is recognized for his supportive and respectful professional demeanor.

Personality Overview

Consummate Professional

Planner & Achiever

Dynamic But Sincere

They might take some time to make their mind up but once they do, they don't change it easily.  They are very professional in their approach and can weigh multiple perspectives together. They exhibit a rare combination of being result-oriented but patient at the same time.

Topics They Care About

Learning & Development
As an L&D Manager, he is responsible for creating and executing training strategies to exceed product adoption targets and enhance user proficiency.
SaaS Onboarding
His experience at Freshworks and ZoomInfo focuses on improving the customer journey from the start, ensuring successful implementation and long-term loyalty.
Customer Success
He has a strong background in ensuring customer satisfaction, managing escalations, and building brand loyalty through effective communication and support.

Media Appearances

Anmol has no verified media appearances

Work History

10-2023
Learning and Development Manager II at ZoomInfo
4-2022 - 10-2023
Onboarding Specialist at Freshworks
5-2019 - 4-2022
Senior Workflow Specialist at Tata Consultancy Services
10-2017 - 4-2019
Engineer at CSS Corp

Education

1-2022 - 12-2022
Postgraduate Degree from Indira Gandhi National Open University
Bachelor of Science - BS from Guru Nanak College

More Information

Social Presence :

Prographics :

Exp : 8 Location : Chennai, Tamil Nadu, India Job Level : Middle Designation : Learning and Development Manager II at ZoomInfo
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Insights For Selling To Anmol

During A Call Or A Meeting

DO's

  • Come across as a trustworthy professional and be respectful, they usually know their game
  • Stick to your standard pitch and qualifying script, don't try to wing it
  • Let them know of potential risks but suggest mitigation methods alongside

DONT's

  • Don't take their patience for granted, avoid long-winding sermons
  • Don't go over them unless you are left with no other option
  • Don't get into pricing discussions early on, steer conversation towards proven results

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Anmol is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Anmol

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Anmol move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Anmol take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Anmol

Personality Compatibility


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