Ann Vicencio

Doer
DISC Type : ds

Director of Customer Success at Growth Co

Philippines

Overview

Ann Vicencio is a seasoned sales and business development leader with over 15 years of experience across multiple industries. As Director of Customer Success at Growth Co, she focuses on driving sustainable business growth for clients through structured customer acquisition frameworks. Colleagues have described her as an "outstanding" and "excellent" leader.


She has a notable history of long-term commitment in her roles, including nearly seven years as a Sales Manager at VXI Global Solutions.

Personality Overview

Fast-paced

Deliberate Doer

Long-term Focused

They exhibit a rare combination of being result-oriented but patient at the same time.  They might take some time to make their mind up but once they do, they don't change it easily. They are very professional in their approach and can weigh multiple perspectives together.

Topics They Care About

Customer Acquisition
Her current role and professional headline are centered on creating "performance-led customer acquisition frameworks" for scaling organizations.
Sales Leadership
Her career spans over 15 years in sales and business development, holding senior management positions where she led teams to achieve revenue targets.
Client Success
As Director of Customer Success, her primary focus is on ensuring client retention and success by aligning services with each business's specific needs.

Media Appearances

Ann has no verified media appearances

Work History

4-2022
Director of Customer Success at Growth Co
9-2019 - 3-2022
Sales Business Development Manager at New York Life Insurance Company
4-2013 - 8-2019
Senior Manager Sales Business Development at NEST New York
8-2011 - 3-2013
Investment Manager at Boston Investment Staffing Group, Inc.
9-2004 - 7-2011
Sales Manager at VXI Global Solutions, LLC

Education

Education details unavailable from Ateneo de Manila University

More Information

Social Presence :

Prographics :

Exp : 21 Location : Philippines Job Level : Mid-senior Designation : Director of Customer Success at Growth Co
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Insights For Selling To Ann

During A Call Or A Meeting

DO's

  • You can spend time on BANT (or other qualification methodology) but keep it to the point
  • Use phrases like 'your team deserves', 'best in class' etc.
  • Ask them at the end if they see a strong value prop in your product; expect an honest answer

DONT's

  • Don't focus too much on mutual contacts or bother about other stakeholders, focus on them
  • Don't take their patience for granted, avoid long-winding sermons
  • Don't get into pricing discussions early on, steer conversation towards proven results

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ann is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Ann

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Ann move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Ann take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Ann

Personality Compatibility


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