Annie McFall

Judge
DISC Type : Dc

Director - Customer Operations Support Analytics at Uniti Group Inc.

Greenville-Spartanburg-Anderson, South Carolina Area, United States

Overview

Annie McFall is the Director of Customer Operations Support Analytics at Uniti Group, specializing in BI reporting, data analytics, and database management. An experienced IT professional with an MBA from Southern Wesleyan University, she focuses on improving data accuracy and accessibility for key stakeholders.

Outside of her technical role, Annie is a passionate advocate for team recognition and career development. She actively supports military veterans in their transition to civilian careers and publicly praises the efforts of her colleagues, highlighting her focus on people and leadership.

She is a two-time recipient of the "Distinguished Service Award" during her tenure at Windstream.

Personality Overview

Fast But Wary

Generally Skeptic

Objective Thinker

They do not care very much about building rapport or relationships.  They prefer to move quickly, and expect the same from others. They put a lot of effort into ensuring personal success.

Topics They Care About

Data Analytics & BI
Her entire career, including roles at Uniti and Windstream, has focused on utilizing tools like Tableau and SQL to deliver business intelligence and reporting solutions.
Team Leadership
She has completed multiple leadership programs, coaches developing leaders, and publicly celebrates her team's accomplishments, showing a deep commitment to effective management.
Data Architecture
Oversees the architecture, deployment, and data integrity of data marts, focusing on creating a single source of truth for the organization.

Media Appearances

Annie has no verified media appearances

Work History

7-2021
Director - Customer Operations Support Analytics at Uniti Group Inc.
12-2019 - 7-2021
Staff Manager - Network Business Intelligence at Windstream
7-2018 - 12-2019
Business Intelligence Consultant at Windstream
6-2011 - 7-2018
Sr SQL Programmer / Business Intelligence at Integrated Power Services
6-2008 - 6-2011
SQL Programmer / Business Intelligence Analyst at Integrated Power Services

Education

Master of Business Administration - MBA from Southern Wesleyan University
Bachelor's degree from Southern Wesleyan University

More Information

Social Presence :

Prographics :

Exp : 25 Location : Greenville-Spartanburg-Anderson, South Carolina Area, United States Job Level : Mid-senior Designation : Director - Customer Operations Support Analytics at Uniti Group Inc.
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Insights For Selling To Annie

During A Call Or A Meeting

DO's

  • Use phrases like ‘it’s your decision’, ‘strategic impact’ etc.
  • Objectively showcase the impact that your product creates
  • Help them weigh the risks by sharing objective proof points without becoming too analytical

DONT's

  • Don’t be in a rush to invite them for a social meet and greet
  • Don’t focus on process and rules, give the impression of being a ‘gets it done’ person
  • Do not spend too much time focusing on product tech or features

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Annie is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Annie

  • If they are not convinced, they will say no without any hesitation.

Insights For Deal Planning

    How fast (or slow) will Annie move?

  • If convinced, they can reach decisions quite fast.
  • Can Annie take some risk or not?

  • They do not shy away from taking risks, but can be quite binary about them.

You And Annie

Personality Compatibility


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