Antonio is an international consultant specializing in 911 emergency response systems and serves as the Director General for NENA 9-1-1 in Latin America. A graduate of Tecnológico de Monterrey with two masters degrees, he focuses on professionalizing emergency teams, recently training personnel in Lima, Peru.
He has a keen interest in high-performance athletics and enjoys meeting accomplished sports figures like Olympic sprinters Carl Lewis and Cecilia Tamayo. Antonio also shares thoughtful observations from his travels, such as the community impact of Hurricane OTIS in Acapulco.
He is a recipient of the National Award of Excellence for being the Best Supervisor of Telephone Contact Center Teams.
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