Antonio Medeiros

Critic
DISC Type : C

Partner Strategy Manager at Keeta

São Paulo, São Paulo, Brazil

Overview

Antonio is an experienced program manager specializing in process improvement, global enablement, and customer experience across the fintech and e-commerce sectors. His career includes key roles at Keeta, TikTok, and PayPal, where he has led global initiatives and developed standard operating procedures. He holds a degree in Social Communication.

He is passionate about translating complex challenges into practical solutions and empowering teams through clear communication and collaboration. Antonio has earned certifications in "Diversity, Equity, Inclusion, and Belonging, " reflecting a commitment to fostering an inclusive mindset in the workplace and building bridges between technology and people.

He once received a gold medal for being a top-three business manager in São Paulo.

Personality Overview

Negotiator

Precise

Information Seeker

They are quite likely to negotiate on pricing or other key terms.  They don’t appreciate bells and whistles unless backed by data. They prefer to analyze logically and value objective facts over emotions.

Topics They Care About

Process Optimization
His roles at TikTok and PayPal centered on creating Standard Operating Procedures (SOPs) and implementing global process changes to boost efficiency and quality.
Customer Advocacy
Managed high-priority customer escalations at PayPal, using case analysis to identify improvement opportunities and enhance the overall customer experience.
E-commerce Strategy
His recent move to Keeta and role at TikTok Commerce signal a strong focus on building strategies and support systems within the e-commerce industry.

Media Appearances

Antonio has no verified media appearances

Work History

9-2025
Partner Strategy Manager at Keeta
1-2025 - 9-2025
Commerce - Regional SOP Enablement Program Manager at TikTok
3-2022 - 1-2025
Project Management/Global Business Enablement at PayPal
6-2020 - 5-2022
Executive Escalation at PayPal
9-2018 - 6-2020
Customer Service - Disputes, Limitation and Business Support Agent at PayPal

Education

2008 - 2018
Comunicação Social from Faculdades Integradas Rio Branco
1-2023 - 7-2023
Pós-graduação Lato Sensu - MBA from Universidade São Judas Tadeu

More Information

Social Presence :

Prographics :

Exp : 12 Location : São Paulo, São Paulo, Brazil Job Level : Middle Designation : Partner Strategy Manager at Keeta
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Insights For Selling To Antonio

During A Call Or A Meeting

DO's

  • Be formal and objective, they will appreciate it more
  • If you can, show them industry reports or analyst comments instead of sharing anecdotal stories
  • Leverage facts and figures wherever possible; use percentages, numbers etc.

DONT's

  • Do not use very emotional or colorful language
  • Avoid pushing them too much to involve other stakeholders unless it is critical
  • Don't give superficial answers, they are easily rattled by them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Antonio is

  • Proof of ROI, low pricing and objective proof points are the important factors for them.
  • Will you ever get a clear answer from Antonio

  • They do not mind saying no if they believe that it is the right decision.

Insights For Deal Planning

    How fast (or slow) will Antonio move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Antonio take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Antonio

Personality Compatibility


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