April Ford

Energizer
DISC Type : I

Customer Success Leader - The Americas at Digital Realty

Atlanta Metropolitan Area, United States

Overview

April has no verified overview

Personality Overview

Relationship Oriented

Imaginative

Informal

They excel at seeing the bigger picture, and the long-term impact of their decisions.  They are naturally enthusiastic, so take their promise with a pinch of salt. They are not always early adopters but can be pursuaded by leveraging strong relationships.

Topics They Care About

April has no verified topics they care about

Media Appearances

April has no verified media appearances

Work History

1-2024
Customer Success Leader - The Americas at Digital Realty
9-2023 - 3-2024
Americas Lead - Customer Success at Digital Realty
6-2014 - 3-2024
Sr. Manager Customer Success, Global Solutions at Digital Realty
4-2012 - 6-2014
Sr. Client Services Account Manager at Wipro Technologies
4-2008 - 5-2012
Service Delivery Executive at SunGard Availability Services

Education

April has no verified education history

More Information

Social Presence :

Prographics :

Exp : 21 Location : Atlanta Metropolitan Area, United States Job Level : Senior Designation : Customer Success Leader - The Americas at Digital Realty
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Insights For Selling To April

During A Call Or A Meeting

DO's

  • Do some small talk, ask them how things are going on their side
  • Be friendly and entertaining in your conversation
  • Talk about their team and how your product will help them do things better and easier

DONT's

  • Don’t be excessively objective, be a storyteller
  • Don’t push them to make a decision too fast, let them get comfortable first
  • Avoid ifs and buts, don’t talk too much about the risks etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with April is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from April

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will April move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can April take some risk or not?

  • They can take certain risks that are unlikely to have personal consequences.

You And April

Personality Compatibility


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