Head of Telcom, Media and Tech (APJ); Industry Transformation Lead - Global at ServiceNow
📍 The Rocks, New South Wales, Australia
Apurva Chikhalikar is the Head of Telecom, Media and Tech (APJ) and Industry Transformation Lead - Global at ServiceNow. He is a seasoned executive with expertise in industry vertical business development, sales leadership, and digital transformation across APJ.
He is passionate about innovation and customer-centric networks, as evidenced by his engagements at industry events like #futurenetasia2025 and World Forum Sydney.
He holds a Graduate Diploma in Management from AGSM @ UNSW Business School.
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Experience
19 Years
Current Role
Head of Telcom, Media and Tech (APJ); Industry Transformation Lead - Global
Job Level
Mid-senior
Location
The Rocks, New South Wales, Australia
Personality Overview
How Apurva shows up
Systematic
Cautious & Analytical
Not Easily Convinced
They prefer to analyze every situation thoroughly. While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters. They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.
Priorities
Topics Apurva cares about
Telecom Industry Transformation
Leads industry transformation for telecom, media, and tech verticals globally and in APJ at ServiceNow, focusing on digital change and solution roadmaps.
AI in Telecommunications
Recently shared insights on leveraging the AI Trifecta for autonomous, customer-centric networks and discussed AI at #futurenetasia2025.
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Career
Work history
10-2019
Head of Telcom, Media and Tech (APJ); Industry Transformation Lead - Global
ServiceNow
10-2017 - 10-2019
Chief Innovation Officer, APJ
ServiceNow
4-2016 - 10-2017
Chief Strategy Officer, APJ
ServiceNow
1-2013 - 4-2016
Director, Information Technology
Optus
11-2012 - 1-2013
Manager, Relationship & Commercial Capability
Optus Business
In the press
Media appearances
Aps Chikhalikar – ServiceNow Blog Author Page. Featured in ServiceNow Blog
Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.
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