Apurva (Aps) Chikhalikar in

Apurva (Aps) Chikhalikar

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Head of Telcom, Media and Tech (APJ); Industry Transformation Lead - Global at ServiceNow
📍 The Rocks, New South Wales, Australia

Apurva Chikhalikar is the Head of Telecom, Media and Tech (APJ) and Industry Transformation Lead - Global at ServiceNow. He is a seasoned executive with expertise in industry vertical business development, sales leadership, and digital transformation across APJ.

He is passionate about innovation and customer-centric networks, as evidenced by his engagements at industry events like #futurenetasia2025 and World Forum Sydney.

He holds a Graduate Diploma in Management from AGSM @ UNSW Business School.

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Experience
19 Years
Current Role
Head of Telcom, Media and Tech (APJ); Industry Transformation Lead - Global
Job Level
Mid-senior
Location
The Rocks, New South Wales, Australia
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Apurva cares about

Telecom Industry Transformation
Leads industry transformation for telecom, media, and tech verticals globally and in APJ at ServiceNow, focusing on digital change and solution roadmaps.
AI in Telecommunications
Recently shared insights on leveraging the AI Trifecta for autonomous, customer-centric networks and discussed AI at #futurenetasia2025.
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Career

Work history

10-2019
Head of Telcom, Media and Tech (APJ); Industry Transformation Lead - Global
ServiceNow
10-2017 - 10-2019
Chief Innovation Officer, APJ
ServiceNow
4-2016 - 10-2017
Chief Strategy Officer, APJ
ServiceNow
1-2013 - 4-2016
Director, Information Technology
Optus
11-2012 - 1-2013
Manager, Relationship & Commercial Capability
Optus Business
In the press

Media appearances

Aps Chikhalikar – ServiceNow Blog Author Page. Featured in ServiceNow Blog
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ServiceNow appoints first-ever APJ chief strategy officer. Featured in Channel Life (New Zealand)
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Education
2004 - 2005
Graduate Diploma in Management
AGSM @ UNSW Business School
2013 - 2013
MSP Practioner
APMG International
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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