Ariélly Matheus Calil

Critic
DISC Type : C

Especialista em Atendimento Consultivo e Sucesso do Cliente at CVC Viagens

São Paulo, São Paulo, Brazil

Overview

Ariélly is a dedicated customer success and consultative sales professional with extensive experience in the tourism industry, primarily with CVC Viagens. She excels in building client relationships, fostering loyalty, and managing the entire customer journey. She holds degrees from ETEC and Faculdade HOTEC.

While specific hobbies are not public, her certification in Organizational Diversity suggests a strong interest in creating inclusive environments. She is a motivated and determined professional who is enthusiastic about learning new skills and embracing new challenges in her career.

She was featured in an article by Panrotas, a major tourism portal, celebrating the 53rd anniversary of her former company, CVC.

Personality Overview

Objective Thinker

ROI Driven

Critic

They enjoy working alone and do not rely on others very often.  It is very likely that they will negotiate pricing or other important terms. They prefer to do logical analysis and value evidence over emotions.

Topics They Care About

Customer Journey
Specializes in managing the full client lifecycle, from pre-sales to post-sales, focusing on personalized experiences to ensure customer success and retention.
Consultative Selling
A top-performing sales executive who uses active listening and negotiation to understand client needs, consistently exceeding sales targets and increasing ticket value.
Client Retention
Focuses on developing trust and delivering positive experiences to drive customer loyalty, recurrence, and referrals, as demonstrated in her roles at CVC Viagens.

Media Appearances

Ariélly has no verified media appearances

Work History

9-2023
Especialista em Atendimento Consultivo e Sucesso do Cliente at CVC Viagens
7-2014 - 12-2022
Analista de Relacionamento com o Cliente (Pré-Vendas, Vendas e Pós-venda) at CVC Brasil
2-2014 - 6-2014
Executiva de Vendas Consultivas (Turismo) at CVC Brasil
4-2013 - 11-2013
Assistente de marketing de vendas at Alternativa Viagens & Turismo
1-2014
Auxiliar administrativo at WPC Assistência Técnica

Education

2010 - 2012
Técnico from ETEC - Escola Técnica Estadual de São Paulo
2012 - 2014
Tecnólogo from Faculdade HOTEC

More Information

Social Presence :

Prographics :

Exp : 11 Location : São Paulo, São Paulo, Brazil Job Level : N/A Designation : Especialista em Atendimento Consultivo e Sucesso do Cliente at CVC Viagens
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Insights For Selling To Ariélly

During A Call Or A Meeting

DO's

  • Don’t forget to mention how you compare to competition on both features and pricing
  • Be ready to answer many clarity-seeking questions and requests for information
  • Tell them what ROI they can expect

DONT's

  • Avoid pushing them too much to involve other stakeholders unless it is critical
  • Don’t rush them till they have clearly gotten all the necessary information
  • Don’t try to give too many examples of other users, they like to make their own decisions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ariélly is

  • Strong evidence of ROI, effective pricing, and proven data points matter the most to them.
  • Will you ever get a clear answer from Ariélly

  • It is not very hard for them to say no if they are not convinced about the decision.

Insights For Deal Planning

    How fast (or slow) will Ariélly move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Ariélly take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Ariélly

Personality Compatibility


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