Arnold Yoon in

Arnold Yoon

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Principal Design Strategist, Experience Enablement at ServiceNow
📍 San Diego, California, United States

Arnold is an empathetic leader at ServiceNow focused on Experience Enablement, helping customers deliver great user experiences. His career includes roles as a Principal Design Strategist and executive leadership as both President and CTO for two successfully acquired tech companies. He holds a Bachelors in Business Administration from the Wisconsin School of Business.

Colleagues and partners consistently describe him as an insightful, loyal, and supportive leader who embodies company culture. He is praised for his attention to detail, keen insight in dealing with people, and for being the reliable "go-to" person within an organization, always ready to help solve a problem.

Unique fact: He has a strong entrepreneurial track record, having co-led two separate technology companies through to successful acquisitions.

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Experience
22 Years
Current Role
Principal Design Strategist, Experience Enablement
Job Level
Senior
Location
San Diego, California, United States
Personality Overview

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Communication Style
Decision Approach
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Priorities

Topics Arnold cares about

User Experience
His current role and recent posts are dedicated to helping ServiceNow customers and partners improve user experiences and leverage new UX improvements.
Design Operations
Previously led a Design Ops team focused on building scalable systems and processes to improve product design, quality assurance, and accessibility standards.
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Career

Work history

9-2023
Principal Design Strategist, Experience Enablement
ServiceNow
12-2021 - 9-2023
Director, Experience Enablement
ServiceNow
10-2017 - 12-2021
Director, Product Design Operations
ServiceNow
7-2010 - 12-2013
CTO
EarthRisk Technologies
1-2006 - 9-2017
President, Partner
Telepathy Design
In the press

Media appearances

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Education
1994 - 1999
Bachelor's in Business Administration
Wisconsin School of Business
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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