Arulraja Mani in

Arulraja Mani

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Problem Manager at TransUnion
📍 Greater Chennai Area, India

Arulraja Mani is a results-driven IT Service Management Consultant with over 16 years of global experience across the US, APAC, and Europe. He is an ITIL-certified expert in Incident, Problem, and Change Management, with a background in engineering from Anna University and an MBA.

He has a demonstrated interest in financial and economic trends, sharing insights on topics like credit card defaults. He also appears passionate about fostering new talent, often posting about hiring and career opportunities for recent graduates.

He established and scaled a Global Service Desk operation from the ground up, supporting over 85 companies and 17, 500 users worldwide.

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Experience
10 Years
Current Role
Problem Manager
Job Level
Middle
Location
Greater Chennai Area, India
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Arulraja cares about

ITSM & ITIL
His entire career is built on implementing ITIL-aligned processes and building ITSM functions. He is ITIL Foundation Level certified.
Problem Management
This is his core responsibility at TransUnion for the APAC region, where he leads major incident recovery and root cause analysis.
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Career

Work history

3-2020
Problem Manager
TransUnion
6-2015 - 2-2020
Global Service Desk Team Lead
Northern Lights Technology Development
In the press

Media appearances

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Education
2023 - 2025
Master of Business Administration - MBA
Suresh Gyan Vihar University
2004 - 2008
Bachelor of Engineering (BE)
Anna University Chennai
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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