Arvind Kumar

Wildcard
DISC Type : csi

Director, Software Engineering at Gap Inc.

Hyderabad, Telangana, India

Overview

Arvind is an accomplished technology director at Gap Inc. with over 15 years of experience leading digital transformation in e-commerce and supply chain. He specializes in modernizing platforms and is currently spearheading AI-adoption initiatives. Colleagues describe him as disciplined, sincere, and a smart hard worker.

Beyond his technical leadership, Arvind shows a keen interest in personal and professional development. He is certified in the habits of high performers and actively supports career advancement opportunities, particularly for women re-entering the workforce. He is also interested in major tech companies like IBM and Oracle.

He is actively exploring the future of artificial intelligence, planning to attend the Agentic AI Conference in May 2025 to learn about cutting-edge agentic frameworks and systems.

Personality Overview

Requires Proof

Curious But Skeptical

Friendly But Slow

They typically tend to be late adopters even when they seem friendly and excited about what you have to sell  They are unlikely to ever become strong champions even when the conversations are going well; you should focus on cultivating other champions They are often friendly and nice, but can sometimes suprise you with their piercing questions

Topics They Care About

AI Strategy
He is spearheading AI-adoption initiatives at Gap Inc. and is attending a 2025 conference on Agentic AI, indicating a forward-looking interest in advanced AI applications.
E-commerce Modernization
His entire career focuses on driving digital transformation across e-commerce, catalog, order management, and payments, with a current focus on platform modernization programs.
Supply Chain Tech
Possesses deep expertise in supply chain solutions, including warehouse management systems (WMS), shipping, and automated systems like ASRS and MHE.

Media Appearances

Arvind has no verified media appearances

Work History

10-2024
Director, Software Engineering at Gap Inc.
3-2020 - 10-2024
Senior Manager at Gap Inc.
7-2017 - 3-2020
Manager -Manhattan WMOS at Gap Inc.
4-2017 - 7-2017
Package Solution Consultant Manhattan WMOS at IBM
1-2017 - 7-2017
Lead Consultant at Manhattan Associates

Education

2006 - 2010
B.TECH from West Bengal University of Technology, Kolkata

More Information

Social Presence :

Prographics :

Exp : 15 Location : Hyderabad, Telangana, India Job Level : Mid-senior Designation : Director, Software Engineering at Gap Inc.
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Insights For Selling To Arvind

During A Call Or A Meeting

DO's

  • Build rapport, it will come handy to handle hard questions later
  • Persuade objectively how your product will help them achieve their goals
  • Be prepared for a lot of questions, answer them objectively

DONT's

  • Avoid phrases like ‘trust me’, ‘you will just love it’ etc.
  • Do not sound overly eager, modulate your energy levels especially if you are generally enthusiastic
  • Don't ask them to move fast, let them take their time and digest all the information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Arvind is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Arvind

  • They are likely to give you a clear answer without taking you around in circles. However, if you share a good relationship, they might not be so forthcoming.

Insights For Deal Planning

    How fast (or slow) will Arvind move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Arvind take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Arvind

Personality Compatibility


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