Asdrubal Vargas

Inquirer
DISC Type : dc

Operations Manager at Accenture

Costa Rica

Overview

Asdrubal Vargas is an experienced Operations Manager at Accenture, specializing in leading large customer service teams. He focuses on developing high-performance teams and implementing disruptive operational strategies through process improvement methodologies. He holds a degree in Business Administration and Management from Universidad Fidélitas.

He has experience directly leading three organizations and indirectly managing over 180 customer service agents simultaneously.

Personality Overview

Upfront

Demanding

ROI Conscious

They care equally about the product and its potential impact.  They focus on objectivity in a pitch and pay little attention to bells and whistles. They respond well to confident salespeople.

Topics They Care About

Trust and Safety
His current role at Accenture is a Trust and Safety Operations Manager, indicating this is a primary professional focus.
Team Development
Focuses on creating high-performance teams and has managed multiple front-line managers and over 180 agents.
Process Improvement
Skilled in using process improvement methodologies to challenge the status quo and improve organizational structures.

Media Appearances

Asdrubal has no verified media appearances

Work History

7-2024
Operations Manager at Accenture
5-2021 - 7-2024
Customer Service Supervisor at Accenture
5-2017 - 4-2021
Customer Service Group Manager at Amazon
9-2016 - 4-2017
Customer Service Manager at Amazon
3-2010 - 8-2016
Account Supervisor at Hewlett Packard Enterprise

Education

Asdrubal has no verified education history

More Information

Social Presence :

Prographics :

Exp : 15 Location : Costa Rica Job Level : Middle Designation : Operations Manager at Accenture
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Insights For Selling To Asdrubal

During A Call Or A Meeting

DO's

  • Make sure that they have the necessary authority, they could present false stature sometimes
  • Tell them that you are there to help them create visible impact within their organization
  • Be crisp while making the pitch

DONT's

  • Don’t try to be an alpha salesperson, give them equal space
  • Avoid long winding pitches, stay objective
  • Refrain from asking too many questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Asdrubal is

  • Confidence in the product plays an important role, followed by powerful testimonials.
  • Will you ever get a clear answer from Asdrubal

  • They might hesitate a little, but they will say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Asdrubal move?

  • Their decision making speed is somewhere in the middle.
  • Can Asdrubal take some risk or not?

  • Once they have analyzed the pros and cons, they can take some risks.

You And Asdrubal

Personality Compatibility


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