Mark J. Mueller

Wildcard
DISC Type : isc

Growth & Strategy - Growth Markets at Accenture

Frisco, Texas, United States

Overview

Mark is a results-driven strategy and growth leader at Accenture with extensive experience from a 20-year tenure at Microsoft. He specializes in optimizing people, processes, and technology to drive operational excellence. Colleagues describe him as insightful, efficient, and hard-working. He holds a Bachelor of Science from Texas A&M University.

His professional focus is on enhancing customer experience and building strong business ecosystems. He has a history of managing complex situations and leading teams to exceed expectations, backed by multiple recommendations praising his strategic and tactical abilities.

Unique fact: While at Microsoft, he drove cost savings exceeding $25 million in support operations through his business analysis and insights.

Personality Overview

Friendly But Slow

Requires Proof

Curious But Skeptical

They are unlikely to ever become strong champions even when the conversations are going well; you should focus on cultivating other champions  They are often friendly and nice, but can sometimes suprise you with their piercing questions  They typically tend to be late adopters even when they seem friendly and excited about what you have to sell

Topics They Care About

Growth Strategy
His current role at Accenture is focused on Growth & Strategy for Growth Markets, indicating this is a primary professional focus.
Customer Experience
He received awards for customer satisfaction and was praised for his thought leadership in this area by fellow board members at TSANet.
Operational Efficiency
He has a demonstrated history of improving business operations, including driving more than $25 million in cost savings at Microsoft.

Media Appearances

Mark has no verified media appearances

Work History

11-2016 - 12-2017
Growth & Strategy - Growth Markets at Accenture
9-2012 - 12-2015
Board of Directors (Microsoft Seat) and Executive Committee at TSANet
7-2008 - 12-2015
Business Program Manager - Global Delivery Excellence and Business Strategy at Microsoft Corporation
8-1999 - 7-2008
Technical Support Escalation Manager - Enterprise Platforms at Microsoft Corporation
8-1997 - 8-1999
Operations Manager - Desktop Systems at Microsoft Corporation

Education

1985 - 1989
Bachelor of Science from Texas A&M University

More Information

Social Presence :

Prographics :

Exp : 22 Location : Frisco, Texas, United States Job Level : N/A Designation : Growth & Strategy - Growth Markets at Accenture
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Insights For Selling To Mark J.

During A Call Or A Meeting

DO's

  • Share testimonials from known people and give multiple examples of product value
  • Focus on immediate action-items rather than the larger goals
  • Use phrases like ‘clear proof that’, ‘data shows’ etc.

DONT's

  • Do not sound overly eager, modulate your energy levels especially if you are generally enthusiastic
  • Avoid winging it with them particularly, answer a question only if you know the answer well
  • Don't ask them to move fast, let them take their time and digest all the information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mark J. is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Mark J.

  • They are likely to give you a clear answer without taking you around in circles. However, if you share a good relationship, they might not be so forthcoming.

Insights For Deal Planning

    How fast (or slow) will Mark J. move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Mark J. take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Mark J.

Personality Compatibility


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