Ashley Chen

Commander
DISC Type : D

Chief of Staff / Director of Client Operations at Creator Deck

Los Angeles, California, United States

Overview

Ashley is a creative marketing leader with 8+ years of experience in influencer strategy, currently seeking new opportunities. A UC Berkeley graduate with a B. A. in Communication and Media Studies, she has led viral campaigns for global brands like LOréal. At Creator Deck, she scaled operations and drove business continuity as Chief of Staff.

Her passion for creative storytelling is rooted in her time as an arts reporter and photographer for UC Berkeleys student newspaper. This experience in capturing authentic narratives informs her belief that the best marketing campaigns are both strategic and human-centric, focusing on building real community connections.

During a CEO transition, she took on dual roles as Chief of Staff and Director of Client Operations to ensure business stability.

Personality Overview

Impact-Driven

Very Quick

Strong-Willed

They are less concerned about the product and more about its potential impact.  They do not care very much about building rapport or relationships. They like to stay in control of the negotiation or defining of the terms.

Topics They Care About

Influencer Strategy
With 8+ years of experience, she has developed strategies and viral campaigns for major beauty brands including L'Oréal, Maybelline, and YSL Beauty.
Authentic Storytelling
Believes the best campaigns are both strategic and authentic, a passion that connects to her past role as an arts reporter and photographer in college.
Scaling Operations
Focused on building scalable systems and pricing structures that improve efficiency while maintaining a human touch, a key part of her leadership roles at Creator Deck.

Media Appearances

Ashley has no verified media appearances

Work History

8-2024 - 11-2025
Chief of Staff / Director of Client Operations at Creator Deck
4-2024 - 8-2024
Director of Customer Success at Creator Deck
2024 - 2025
Chief of Staff at Creator Deck
1-2022 - 4-2024
Senior Manager of Influencer Marketing at Creator Deck
2022 - 2024
Senior Marketing Manager at Creator Deck

Education

2010 - 2014
Bachelor of Arts (B.A.) from University of California, Berkeley
2006 - 2010
Education details unavailable from Diamond Bar High School

More Information

Social Presence :

Prographics :

Exp : 14 Location : Los Angeles, California, United States Job Level : N/A Designation : Chief of Staff / Director of Client Operations at Creator Deck
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Insights For Selling To Ashley

During A Call Or A Meeting

DO's

  • When negotiating terms, help them build an impression that they are the ones calling the shots
  • Speak about competitive differentiation that your product offers
  • Objectively showcase the impact that your product creates

DONT's

  • Don’t take too much time in sending them information if they ask for any
  • Do not hesitate from asking counter questions, just avoid challenging their authority
  • Do not spend too much time focusing on product tech or features

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ashley is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Ashley

  • If they decide not to use your product, they will say no clearly.

Insights For Deal Planning

    How fast (or slow) will Ashley move?

  • If convinced, they can reach decisions quite fast.
  • Can Ashley take some risk or not?

  • They do not shy away from taking risks, but can be quite binary about them.

You And Ashley

Personality Compatibility


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