Ashley Dafferner in

Ashley Dafferner

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Senior Customer Advocacy Specialist at RingCentral
📍 San Francisco Bay Area, United States

Ashley is a data-driven customer marketing specialist at RingCentral, focusing on transforming analytics into compelling customer stories. She holds an MSc in Marketing & Digital Media from ESCP Business School and was awarded the 2024 Rising Star in her department for exceptional customer reference generation.

Outside of her corporate role, Ashley is the founder of Miele Creative, a consultancy providing digital and brand marketing for small businesses. A former San Diegan, she shows an appreciation for the citys arts and culture scene, having highlighted the San Diego Symphony.

In 2024, she simultaneously earned a "Rising Star" award at RingCentral and launched her own marketing consultancy.

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Experience
3 Years
Current Role
Senior Customer Advocacy Specialist
Job Level
Junior
Location
San Francisco Bay Area, United States
Personality Overview

How Ashley shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Ashley cares about

Customer Storytelling
Her role is centered on creating customer case studies and leveraging brand advocacy to support sales enablement and go-to-market strategies for major product launches.
AI in Marketing
She spearheads customer advocacy for AI product launches and uses AI to analyze deals, identifying key insights to secure customer testimonials for PR and press coverage.
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Career

Work history

9-2025
Senior Customer Advocacy Specialist
RingCentral
5-2024 - 9-2025
Customer Marketing Specialist
RingCentral
2-2024
Founder
Miele Creative
8-2023 - 2-2024
Demand Generation and Digital Marketing Assistant
Dataiku
6-2022 - 12-2022
Web Marketing Intern
RingCentral
In the press

Media appearances

Ashley Dafferner, Author at RingCentral Blog. Featured in RingCentral Blog
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AI‑powered call notes revolutionize legal and healthcare communication. Featured in RingCentral Blog
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Education
Master of Science - MSc
ESCP Business School
Bachelor of Business Administration - BBA
University of San Diego
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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