Ashley Dafferner in

Ashley Dafferner

Sharpshooter · DISC type CD
Senior Customer Advocacy Specialist at RingCentral
📍 San Francisco Bay Area, United States

Ashley is a data-driven customer marketing specialist at RingCentral, focusing on transforming analytics into compelling customer stories. She holds an MSc in Marketing & Digital Media from ESCP Business School and was awarded the 2024 Rising Star in her department for exceptional customer reference generation.

Outside of her corporate role, Ashley is the founder of Miele Creative, a consultancy providing digital and brand marketing for small businesses. A former San Diegan, she shows an appreciation for the citys arts and culture scene, having highlighted the San Diego Symphony.

In 2024, she simultaneously earned a "Rising Star" award at RingCentral and launched her own marketing consultancy.

Read the full overview →
Experience
3 Years
Current Role
Senior Customer Advocacy Specialist
Job Level
Junior
Location
San Francisco Bay Area, United States
Personality Overview

How Ashley shows up

Precise But Practical
Thorough Evaluator
Rigorous & Demanding

They respond better to strong and respectful interactions. More than the product, they care about the effectiveness of the product. They are very proud of what they do.

Priorities

Topics Ashley cares about

Customer Storytelling
Her role is centered on creating customer case studies and leveraging brand advocacy to support sales enablement and go-to-market strategies for major product launches.
AI in Marketing
She spearheads customer advocacy for AI product launches and uses AI to analyze deals, identifying key insights to secure customer testimonials for PR and press coverage.
+4 more topics Login to view topics
Career

Work history

9-2025
Senior Customer Advocacy Specialist
RingCentral
5-2024 - 9-2025
Customer Marketing Specialist
RingCentral
2-2024
Founder
Miele Creative
8-2023 - 2-2024
Demand Generation and Digital Marketing Assistant
Dataiku
6-2022 - 12-2022
Web Marketing Intern
RingCentral
In the press

Media appearances

Ashley Dafferner, Author at RingCentral Blog. Featured in RingCentral Blog
See now
AI‑powered call notes revolutionize legal and healthcare communication. Featured in RingCentral Blog
+3 more appearances Login to view media
Education
Master of Science - MSc
ESCP Business School
Bachelor of Business Administration - BBA
University of San Diego
Social presence
in
Behavioral profile

DISC profile (public)

C

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

Other RingCentral Employees

Explore more public profiles from related professionals.

Калин Ханджийски
Калин Ханджийски
Project Manager II
RingCentral
 Jae Jaboneta
Jae Jaboneta
Partner Account Manager
RingCentral
 Danny Gunter
Danny Gunter
Senior Vice President Services
RingCentral
 Angelika Andres, CPA, CC
Angelika Andres, CPA, CC
Senior Analyst, Technology Audit and Compliance
RingCentral

More profiles

Discover additional public profiles from our index.

Mukesh Agarwal
Mukesh Agarwal
Chief Planning Officer
Persistent Systems
DG
Dan Gusty, CPA, CFP™
Director of Columbus Market; Managing Director, Johnson Family Office Services
Johnson Investment Counsel
 Jay Pfalzgraf
Jay Pfalzgraf
Chief Growth Officer
Blue Stone Therapy
 Taylor Bolejack-Hampton
Taylor Bolejack-Hampton
Administrative Director
Guardian Home Care USA
Unlock the full playbookSee exactly how to sell to Ashley. Free, 10 seconds.