Ashley McConnaughy

Initiator
DISC Type : Di

Education Consultant at Motive

Raleigh, North Carolina, United States

Overview

Ashley McConnaughy is a customer education and sales enablement specialist with a passion for optimizing the user experience in SaaS. Described by colleagues as collaborative and insightful, she excels at making complex information accessible. She holds a Bachelor of Science from the University of Mary Washington and a certificate in Change Management.

Outside of work, Ashley is an avid fan of creative and engaging hobbies. Her personal interests include comics, tabletop games, and fun costumes, and she is known for her brightly dyed hair.

Unique fact: She has been recognized with a "Rising Star" award for her passion and impact on her organization.

Personality Overview

Friendly Challenger

Conviction Driven

Risk-Accepting

They respond well to objective pitches but also attach some value to relationships.  They usually prefer to drive the conversation. They measure a product on its merit but can be influenced by strong testimonials.

Topics They Care About

Customer Education
Her entire career focuses on creating help centers, onboarding materials, and knowledge bases to improve the customer journey and empower users.
User Accessibility
Served as a resident accessibility expert and advocates for mindful design beyond WCAG standards to create a better experience for all users.
Remote Work
A strong believer that remote work is an essential part of a modern organization and has extensive personal experience working remotely.

Media Appearances

Ashley has no verified media appearances

Work History

2-2026
Education Consultant at Motive
9-2024 - 10-2025
Customer Education Manager at Medbridge
11-2022 - 2-2024
Customer Education Manager at April (getapril.com)
6-2020 - 10-2022
Customer Education Manager at Remind
12-2018 - 4-2020
Digital Learning Designer at Challenger

Education

2010 - 2014
Bachelor of Science (BS) from University of Mary Washington

More Information

Social Presence :

Prographics :

Exp : 15 Location : Raleigh, North Carolina, United States Job Level : Mid-senior Designation : Education Consultant at Motive
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Insights For Selling To Ashley

During A Call Or A Meeting

DO's

  • Acknowledge their status and position during the conversation
  • Get them to a point where they are ready to bat for your product internally
  • Focus on the big picture and the strategic value of your product

DONT's

  • Avoid focusing only on the product or its ROI, keep building trust subtly
  • Don’t keep repeating the same information, it could make them impatient
  • Don't be unorganized, be prepared for the pitch

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ashley is

  • Belief in the value of the product, relationship and a sense of accomplishment matter the most.
  • Will you ever get a clear answer from Ashley

  • They are not shy of saying no if they do not develop trust in your product.

Insights For Deal Planning

    How fast (or slow) will Ashley move?

  • They can take fast decisions if they develop conviction in the product and find you trustworthy.
  • Can Ashley take some risk or not?

  • They have the capability of taking risky decisions if necessary.

You And Ashley

Personality Compatibility


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