Ashraf Zainul

Observer
DISC Type : ic

Operations Manager at Capgemini

Bengaluru, Karnataka, India

Overview

Ashraf Zainul is an experienced Operations Manager at Capgemini, specializing in the BPO and shared services industry. His expertise includes managing global remote transitions, process design, and vendor management. He holds a Bachelors Degree from Maulana Azad College.

Ashraf focuses on cultivating strong relationships to build high-performing teams. He has a proven record in knowledge management, new hire orientation, and enhancing team efficiency through continuous improvement and KPI dashboards.

He has successfully managed multiple remote transitions across the globe, including the design of local processes and documentation.

Personality Overview

Assertive

Curious

Value Driven

They can sound friendly and charming but can quickly change gears to become inquisitive and probing.  They are generally strong communicators and are not easy to convince. They are likely to ask many questions and look heavily for supporting information.

Topics They Care About

Procure to Pay
Core competency includes managing the end-to-end Procure to Pay lifecycle, from vendor creation and invoice processing to payments and reconciliation.
Global Operations
Has significant experience managing remote operational transitions across different global locations, showcasing cross-cultural project management skills.
Process Improvement
Focuses on designing local processes, creating SOPs, and tracking business metrics to drive continuous improvement and FTE efficiency.

Media Appearances

Ashraf has no verified media appearances

Work History

12-2022
Operations Manager at Capgemini
4-2022 - 12-2022
Operations Manager at Infosys BPM
11-2016 - 4-2022
Assistant Manager at Infosys BPM
4-2012 - 7-2016
Management Trainee at GENPACT
4-2007 - 1-2012
Team Lead at First Source Solution

Education

2001 - 2004
Bachelor’s Degree from Maulana Azad College

More Information

Social Presence :

Prographics :

Exp : 20 Location : Bengaluru, Karnataka, India Job Level : Middle Designation : Operations Manager at Capgemini
URL has been copied!

Insights For Selling To Ashraf

During A Call Or A Meeting

DO's

  • Use phrases like ‘clear proof that’, ‘data shows’ etc.
  • Share testimonials from known people and give multiple examples of product value
  • Help them understand the risk aspect fully while inspiring confidence

DONT's

  • Don’t be too objective but make sure to pad your storytelling with data points
  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t rely excessively on your relationship with them to win the deal

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ashraf is

  • Proven value, strong testimonials are important to them, relationships will have some weightage.
  • Will you ever get a clear answer from Ashraf

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Ashraf move?

  • They like to analyze well and then make their decisions.
  • Can Ashraf take some risk or not?

  • They evaluate their decisions systematically and are less likely to take risks.

You And Ashraf

Personality Compatibility


Other Capgemini Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.