Zainul Abdin Siddiqui

Questioner
DISC Type : c

Information Technology Help Desk Manager at FIRST ADVANTAGE GLOBAL OPERATING CENTER PRIVATE LIMITED

Mumbai, Maharashtra, India

Overview

Zainul Abdin Siddiqui is an IT Manager with over 20 years of experience managing datacenters, helpdesks, and server support. A Bachelor of Science from Sikkim Manipal University, he is a certified ITIL professional and MCSA, specializing in endpoint management and system administration for global operations.

His career goal is to lead a unit with a global scale of operations.

Personality Overview

Not Easily Convinced

Value Seeker

Cautious & Analytical

They are more likely than others to negotiate on pricing and terms.  They generally do not appreciate an overfriendly approach and prefer to stay to-the-point. While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.

Topics They Care About

IT Service Management
As an IT Help Desk Manager with an ITIL Foundation certification, he focuses on efficient and structured IT support delivery.
Endpoint Management
He is the SCCM Administrator for client endpoints across all global locations for his company, focusing on system deployment and management.
Datacenter Operations
His 20+ years in the IT industry have given him extensive experience in managing critical datacenter infrastructure.

Media Appearances

Zainul has no verified media appearances

Work History

8-2005 - 4-2020
Information Technology Help Desk Manager at FIRST ADVANTAGE GLOBAL OPERATING CENTER PRIVATE LIMITED

Education

2008 - 2010
Bachelor of Science - BS from Sikkim Manipal University - Distance Education

More Information

Social Presence :

Prographics :

Exp : 14 Location : Mumbai, Maharashtra, India Job Level : N/A Designation : Information Technology Help Desk Manager at FIRST ADVANTAGE GLOBAL OPERATING CENTER PRIVATE LIMITED
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Insights For Selling To Zainul Abdin

During A Call Or A Meeting

DO's

  • Tell them that you will come back if you don’t have a good answer for a question
  • Back up any claims with data and numbers
  • Keep some extra margin in hand as they will likely negotiate the pricing

DONT's

  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Don’t overhype the product/pitch, keep it measured

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Zainul Abdin is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Zainul Abdin

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Zainul Abdin move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Zainul Abdin take some risk or not?

  • They can take risk if they are convinced that they have analyzed the circumstances well.


You And Zainul Abdin

Personality Compatibility


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