Audrey Rose Bacsain

Observer
DISC Type : ic

Associate Vice President at Sutherland

Metro Manila, National Capital Region, Philippines

Overview

Audrey Rose Bacsain is an Associate Vice President at Sutherland with over a decade of BPO experience in people, process, and performance management. Recognized as one of the "Top 100 Women in Leadership for 2024, " she is an effective and detail-oriented leader who attended the Polytechnic University of the Philippines.

Outside of work, Audrey champions the concept of work-life balance, reflected in her personal projects and social media presence. Her posts emphasize intentional living, personal well-being, and the profound impact leaders can have on their teams personal growth, including their health and family life.

She was recently named one of the "Top 50 Women Leaders of Laguna for 2024, " highlighting her significant professional influence.

Personality Overview

Value Driven

Assertive

Example Seeker

They are generally strong communicators and are not easy to convince.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They ask a lot of questions and rely heavily on information and collaterals.

Topics They Care About

Women in Leadership
Recently recognized as a "Top 100 Women in Leadership for 2024" and actively posts about empowering women and driving diversity and inclusion initiatives.
Human-Centric Leadership
Emphasizes that leadership is "deeply human, " focusing on managing relationships and making judgment calls beyond what AI and technology can offer.
Work-Life Balance
A personal interest, evidenced by a YouTube channel named "LifeAndBalance" and posts reflecting on the importance of family support for employees.

Media Appearances

Audrey has no verified media appearances

Work History

11-2019
Associate Vice President at Sutherland
6-2013 - 11-2019
Sr. Business Director and Site Head at Sutherland
6-2013 - 6-2015
Business Director at Sutherland
8-2008 - 6-2013
Senior Client Operations Manager at Transcom
2-2004 - 7-2008
ACCOUNT SUPERVISOR at Sykes Enterprises, Incorporated

Education

2002 - 2004
MASTERAL Master; Bachelor from Polytechnic University of the Philippines
1998 - 2002
Education details unavailable from Polytechnic University of the Philippines

More Information

Social Presence :

Prographics :

Exp : 22 Location : Metro Manila, National Capital Region, Philippines Job Level : Senior Designation : Associate Vice President at Sutherland
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Insights For Selling To Audrey Rose

During A Call Or A Meeting

DO's

  • Build rapport, it will come handy to handle hard questions later
  • Be prepared for a lot of questions, answer them objectively
  • Focus on immediate action-items rather than the larger goals

DONT's

  • Avoid making offhand commitments
  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t rely excessively on your relationship with them to win the deal

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Audrey Rose is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Audrey Rose

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Audrey Rose move?

  • They like to analyze well and can take their time to reach any decisions.
  • Can Audrey Rose take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Audrey Rose

Personality Compatibility


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