Austin Chang

Commander
DISC Type : D

Chief Product Officer / Chief Operating Officer at Craft.co

San Francisco, California, United States

Overview

Austin has no verified overview

Personality Overview

Strong-Willed

Impact-Driven

Very Quick

They like to be in a position where they can control the conversation and terms.  More than the product, they care about the effectiveness of the product. They are not focused on building rapport and relationships.

Topics They Care About

Austin has no verified topics they care about

Media Appearances

Austin has no verified media appearances

Work History

8-2024
Chief Product Officer / Chief Operating Officer at Craft.co
1-2023 - 9-2024
Member of the Board of Advisors at Craft.co
6-2025
Member of the Board of Advisors at Originalis AI
5-2025
Member of the Board of Advisors at Blue (YC S25)
1-2012
Angel Investor at Startups

Education

MFA from Parsons School of Design - The New School
BA from Williams College

More Information

Social Presence :

Prographics :

Exp : 26 Location : San Francisco, California, United States Job Level : Leadership Designation : Chief Product Officer / Chief Operating Officer at Craft.co
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Insights For Selling To Austin

During A Call Or A Meeting

DO's

  • Make sure that you circle back fast on any action items, it wins their trust
  • When negotiating terms, help them build an impression that they are the ones calling the shots
  • Refer to testimonials from well-known industry leaders

DONT's

  • Avoid being a storyteller and don’t try to oversell
  • Do not spend too much time focusing on product tech or features
  • Don’t be in a rush to invite them for a social meet and greet

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Austin is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Austin

  • If they decide not to go ahead, they will say no without hesitation.

Insights For Deal Planning

    How fast (or slow) will Austin move?

  • They can take decisions very fast if you manage to convince them.
  • Can Austin take some risk or not?

  • The risks don’t matter much to them.

You And Austin

Personality Compatibility


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