Axel Kock in

Axel Kock

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Head of IT Service Desk & Workstation Management at medac group
📍 Wedel, Schleswig-Holstein, Germany

Axel Kock serves as the Head of IT Service Desk & Workstation Management at medac group. He has demonstrated a long-term commitment to the company, progressing from an IT System Technician to his current leadership role. His expertise centers on customer support, IT hardware, service desk operations, and various Microsoft technologies.

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Experience
19 Years
Current Role
Head of IT Service Desk & Workstation Management
Job Level
Mid-senior
Location
Wedel, Schleswig-Holstein, Germany
Personality Overview

How Axel shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Axel cares about

MES Strategy
He shows a keen interest in Manufacturing Execution Systems, specifically the strategic balance between central control and local agility, and the risks associated with unmanaged customization.
Operational Scalability
Axel has engaged with content discussing how business growth can amplify structural weaknesses, such as master data misalignments, if operational foundations are not secure.
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Career

Work history

1-2024
Head of IT Service Desk & Workstation Management
medac group
8-2020 - 12-2023
Leitung IT Support Services
medac group
3-2017 - 7-2020
IT-Systemtechniker im Bereich IT Netzwerk & Services
medac group
4-2008 - 2-2017
IT-Systemtechniker
AMARAS AG für die Philips Deutschland GmbH
7-2006 - 4-2008
1st & 2nd Level Support
Capgemini Systems GmbH für Drägerwerk AG&Co. KGaA / Über Randstad GmbH & Co KG
In the press

Media appearances

Axel Kock - Head of IT Service Desk & Workstation Management at medac group. Featured in TheOrg.com
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Education

Axel has no verified education history

Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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