Barbara Lewis-Johnson, PSM in

Barbara Lewis-Johnson, PSM

Initiator · DISC type Di
Senior Mid Market Account Director - U.S. Sales at Five9
📍 Traverse City, Michigan, United States

Barbara Lewis-Johnson is a Senior Account Director at Five9, specializing in AI-powered CX innovation for the mid-market. With over eight years in IT program leadership at firms like Leaf Home and Veeva Systems, she excels at building trusted client relationships. Colleagues describe her as diligent, hardworking, and growth-oriented.

Barbara is a past recipient of the "Sales Region of the Year Award" and the "Be the Ambassador of GFS Culture" Award.

Read the full overview →
Experience
5 Years
Current Role
Senior Mid Market Account Director - U.S. Sales
Job Level
Senior
Location
Traverse City, Michigan, United States
Personality Overview

How Barbara shows up

Conviction Driven
Impact-Oriented
Confident

They respond well to objective pitches but also attach some value to relationships. They usually prefer to drive the conversation. They don’t mind taking a stand if they believe in something.

Priorities

Topics Barbara cares about

CX Innovation
Her role and recent activity at the Five9 CX Summit highlight a strong focus on improving the customer experience through innovative technologies.
AI in Customer Service
Her professional headline explicitly mentions "AI-Powered Innovation, " indicating her focus on leveraging artificial intelligence to drive impactful business outcomes for clients.
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Career

Work history

8-2025
Senior Mid Market Account Director - U.S. Sales
Five9
7-2024 - 7-2025
Strategic Business Analyst - Professional Services
Five9
7-2022 - 7-2024
Senior IT Program Manager, Infrastructure, Networking, and Web Development
Leaf Home
2-2022 - 7-2022
Senior IT Project/Program Manager, Global Infrastructure
Veeva Systems
1-2022 - 3-2022
Program Manager, Global Business Services - Enterprise Transformation
Cardinal Health
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2008 - 2012
Bachelor of Arts
Walsh University
2004 - 2008
High School Diploma
St. Francis DeSales High School
Social presence
in
Behavioral profile

DISC profile (public)

D

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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