Beatriz is an experienced planning and collections professional specializing in the contact center industry. Her expertise covers strategic dialing, data analysis with SQL, Excel, and Power BI, and implementing new operations. She holds certifications in SQL and Git/GitHub, underscoring her technical capabilities.
Driven by a desire to learn and contribute, she actively seeks new ways of thinking and solving problems. This commitment to personal growth is demonstrated by her continuous learning through online platforms like Udemy to acquire new, valuable skills.
She was rehired by a former employer, Sercom, for a senior-level position, indicating a strong and valued professional reputation.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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