Becky Stembel

Harmonizer
DISC Type : IS

Chief Member Experience Officer at Bellco Credit Union

Parker, Colorado, United States

Overview

Becky Stembel is the Chief Member Experience Officer at Bellco Credit Union, where she has progressed through several leadership roles. She specializes in enhancing the complete member lifecycle through digital transformation and strategic initiatives. She attended the University of Northern Colorado.

Becky is passionate about community and charitable causes. She actively supports organizations like the Childrens Miracle Network Hospitals and the National Credit Union Foundation, using her platform to encourage participation in fundraising campaigns.

She champions a "journeys" program at Bellco, which reshapes the member experience by mapping and improving every interaction.

Personality Overview

Friendly

Diplomatic

People-Oriented

Unlike D or C types, they are calm as well as friendly and can give the impression of being more receptive than they actually are.  Win-win scenarios can appeal strongly to them. They are more likely to go for proven solutions.

Topics They Care About

Member Journey Mapping
She leads Bellco's program focused on improving the entire member lifecycle, from onboarding to long-term engagement, through detailed process mapping and digital tools.
Digital Banking
Drives the evolution of digital services to meet modern member expectations, enhance trust, and streamline the overall credit union experience.
Industry Collaboration
Actively engages with partners like PSCU | Co-op Solutions and speaks at industry conferences, underscoring a belief in collaborative growth.

Media Appearances

Bellco Announces Executive Team Additions, New Executive Position. Featured in Bellco Credit Union (Press Release)

See Now

Work History

10-2021
Chief Member Experience Officer at Bellco Credit Union
6-2020 - 9-2021
VP of Operations at Bellco Credit Union
3-2018 - 6-2020
Sr Director of Operations at Bellco Credit Union
5-2016 - 3-2018
Director of Operations at Bellco Credit Union
6-2015 - 5-2016
Director - S3 Relationship at Bellco Credit Union

Education

Becky has no verified education history

More Information

Social Presence :

Prographics :

Exp : 30 Location : Parker, Colorado, United States Job Level : Leadership Designation : Chief Member Experience Officer at Bellco Credit Union
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Insights For Selling To Becky

During A Call Or A Meeting

DO's

  • If possible, involve their colleagues in the sales process
  • Use phrases like ‘trust me when’, ‘your team will love’ etc.
  • When asking them questions, sound relatable and informal

DONT's

  • Don’t push them to make decisions very fast, let them take their time
  • Don’t give the impression of being unproven or risky
  • Don’t get into excessive details unless prompted

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Becky is

  • Relationship and rapport play a major role, followed by low risk and the presence of proof points.
  • Will you ever get a clear answer from Becky

  • They are diplomatic when the need arises; they hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Becky move?

  • They can take their time to reach decisions, even while they stay engaged and friendly.
  • Can Becky take some risk or not?

  • They are unlikely to take many risks.

You And Becky

Personality Compatibility


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