Ben Dawson

Examiner
DISC Type : cs

Senior Director, Epic Services at Ensemble Health Partners

Dayton Metropolitan Area, United States

Overview

Ben Dawson is a Senior Director with over 20 years in the healthcare industry, including 15 years focused on Epic systems. He specializes in optimizing clinical and revenue cycle processes and holds Epic certifications in ADT/Prelude and Cadence.

Ben began his career as an emergency room registrar before transitioning into systems analysis and consulting, giving him a ground-up perspective on healthcare operations.

Personality Overview

Overcautious

Status Quo Seeker

Unexpressive

The only way to convince them is by showing them examples and ample proof.  They are thorough and always follow a systematic approach. They are heavily focused on quality and prefer doing things the right way, even if it takes time.

Topics They Care About

Revenue Cycle Optimization
Focuses on improving real-time eligibility (RTE) processes, plan mapping, and benefits filing for healthcare organizations.
Epic Implementation
Leverages 15 years of experience to lead Epic implementations, having worked with major health networks like Scripps Health and Allegheny Health Network.
Remote Team Growth
Actively recruits experienced and certified Epic builders for remote positions to support the growth of his team at Ensemble Health Partners.

Media Appearances

Ben has no verified media appearances

Work History

1-2022
Senior Director, Epic Services at Ensemble Health Partners
8-2020 - 1-2022
Epic Architect at Ensemble Health Partners
5-2020 - 8-2020
Grand Central/Patient Access Manager at The University of Vermont Health Network
7-2018 - 4-2020
Sr. Consultant at Scripps Health
1-2018 - 4-2020
Senior Consultant at Bluetree Network

Education

1999 - 2001
Associate of Science (A.S.) from RETS Technical School

More Information

Social Presence :

Prographics :

Exp : 7 Location : Dayton Metropolitan Area, United States Job Level : Senior Designation : Senior Director, Epic Services at Ensemble Health Partners
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Insights For Selling To Ben

During A Call Or A Meeting

DO's

  • Expect them to be vague in response to your questions, ask firmly and pointedly
  • Expect them to be slow and cautious, encourage them to ask more questions
  • Ask them which other stakeholders would be important for this purchase decision

DONT's

  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Don't push them too hard to make fast decisions, give them time
  • Don't rely on relationship building even if they act pleasantly

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ben is

  • Adoption by others is very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Ben

  • They don’t say no often, they push out the decisions or keep going around in circles.

Insights For Deal Planning

    How fast (or slow) will Ben move?

  • They don't like to hasten, so their speed of decision-making may be slow.
  • Can Ben take some risk or not?

  • They have little willingness to take risks, and prefer making calculated decisions.

You And Ben

Personality Compatibility


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