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Ben Dundee

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Lead Director Data Science, Experimentation (Personalization and Omnichannel Growth) at CVS Health
📍 Raleigh, North Carolina, United States

Ben Dundee is a data science leader at CVS Health, focusing on personalization and omnichannel growth for a business unit generating over $100B in revenue. With experience at Expedia and JiffyShirts. com, he specializes in building customer-facing AI products at scale. He holds a PhD from The Ohio State University.

He is passionate about understanding complex systems, a drive that connects his academic past with his current work. Ben shares career advice for data scientists, emphasizing the need for continuous growth and understanding the business value of technical work beyond just building the product itself.

Unique fact: Before his data science career, Ben co-authored multiple academic papers on theoretical physics, focusing on string theory and supersymmetry.

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Experience
11 Years
Current Role
Lead Director Data Science, Experimentation (Personalization and Omnichannel Growth)
Job Level
Mid-senior
Location
Raleigh, North Carolina, United States
Personality Overview

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Priorities

Topics Ben cares about

Customer-facing AI
His entire career focus, from Expedia's ranking algorithms to CVS Health's personalization efforts, has been on building and scaling AI products that directly impact the customer experience.
Data Science Leadership
As a VP and Lead Director, he has extensive experience owning data strategy and leading teams of data scientists to solve critical business challenges.
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Career

Work history

10-2022
Lead Director Data Science, Experimentation (Personalization and Omnichannel Growth)
CVS Health
11-2020 - 7-2022
Vice President and Head of Data
JiffyShirts.com
10-2019 - 11-2020
Sr Manager, Ranking & Relevance Data Science
Expedia Group
8-2018 - 10-2019
Staff Data Scientist -- Ranking and Relevance
Expedia Group
5-2017 - 8-2018
Sr Manager, Product Science
RetailMeNot, Inc.
In the press

Media appearances

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Education
9-2006 - 8-2010
Doctor of Philosophy - PhD
The Ohio State University
2017 - 2017
Ruckus
altMBA
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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