Ben Im in

Ben Im

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QA Manager at Cisco
📍 San Jose, California, United States

Ben Im is a technology-driven QA Manager at Cisco with over 10 years of experience building and leading test teams. He specializes in test automation and improving quality for customer satisfaction. Colleagues describe him as a great mentor who is knowledgeable and hands-on. He holds a CCIE certification.

Ben built a quality assurance test team from the ground up, growing it from just himself to a team of over 20 members in various regions.

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Experience
33 Years
Current Role
QA Manager
Location
San Jose, California, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Ben cares about

Building QA Teams
He has a proven track record of building test teams from scratch, scaling one team to over 20 members across regions including Canada and India.
Test Automation
Focuses on leveraging automation to improve test methods, achieve higher productivity, and manage the quarterly release of more than five products.
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Career

Work history

11-2014 - 10-2023
QA Manager
Cisco
2-2012 - 11-2014
Member of Technical Staff/QA Manager
Vidder inc
10-2007 - 7-2011
QA Manager & Technical Lead
Cisco
3-1997 - 9-2007
Senior Software Engineer
Cisco
5-1995 - 2-1997
Senior Customer Support Engineer
Cisco
In the press

Media appearances

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Education
Electrical Engineering
Stevens Institute of Technology
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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