Ben Martin

Initiator
DISC Type : Di

Design Manager at Thrivent

Austin, Texas, United States

Overview

Ben is a product design leader at Thrivent with over 17 years of experience building and scaling high-performing UX teams at companies like Intuit Mailchimp. A graduate of Falmouth University and the Texas McCombs School of Business, he specializes in design systems, accessibility, and cross-functional collaboration. Colleagues describe him as sharp, empathetic, and an encouraging manager.

He is a Gold and Silver award winner for his corporate identity and branding work on the "Re-imagining DoubleClick" project.

Personality Overview

Conviction Driven

Confident

Impact-Oriented

They respond well to objective pitches but also attach some value to relationships.  They usually prefer to drive the conversation. They don’t mind taking a stand if they believe in something.

Topics They Care About

Design System Strategy
He leads the design system at Thrivent and previously led the systems capability at Mailchimp, focusing on scaling cohesive, best-in-class customer experiences.
AI's Role in Design
He frequently posts about the growing impact of AI on design workflows, prototyping tools, and the increasing importance of structured content in design systems.
Empathetic Leadership
He describes empathy as his superpower and focuses on helping other designers grow in their clarity, confidence, and impact.

Media Appearances

Ben has no verified media appearances

Work History

9-2024
Design Manager at Thrivent
6-2022 - 3-2024
Product Design Director, UX Design Systems at Intuit Mailchimp
1-2022 - 6-2022
Senior Design Manager, Content Design at Intuit Mailchimp
7-2020 - 1-2022
Manager, Content Design at Intuit Mailchimp
11-2019 - 4-2020
Content Director at Slice

Education

9-2024 - 3-2025
Postgraduate Program from Texas McCombs School of Business
2005 - 2008
Bachelor of Arts (BA) from Falmouth University

More Information

Social Presence :

Prographics :

Exp : 12 Location : Austin, Texas, United States Job Level : Middle Designation : Design Manager at Thrivent
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Insights For Selling To Ben

During A Call Or A Meeting

DO's

  • Focus on the big picture and the strategic value of your product
  • Clearly address the competitive aspects
  • Look like someone who is on top of their game

DONT's

  • Don’t keep repeating the same information, it could make them impatient
  • Don’t be very informal even if they are being so themselves
  • Don’t be too verbose or overly friendly; a little bit, however, is fine

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ben is

  • Product value plays a big role, followed by relationship and a sense of achievement.
  • Will you ever get a clear answer from Ben

  • If they do not firmly believe in you, they will refuse without hesitation.

Insights For Deal Planning

    How fast (or slow) will Ben move?

  • They can take fast decisions if they develop conviction in the product and find you trustworthy.
  • Can Ben take some risk or not?

  • They have the capability of taking risky decisions if necessary.

You And Ben

Personality Compatibility


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