Ben Swanson in

Ben Swanson

Captain · DISC type DS
Regional Vice President, Partner Sales at RingCentral
📍 Sydney, New South Wales, Australia

Ben is a senior executive with a 25-year track record of scaling technology ecosystems in the APAC region, specializing in integrating AI into communications platforms. Colleagues describe him as a professional, knowledgeable, and inspiring leader. He holds an MBA from Murdoch University and has a history of building high-performance teams from the ground up.

Outside of his executive roles, Ben appears to enjoy connecting with partners and colleagues through social activities. His interests include golf, boating, and attending major local events like The Everest horse race, indicating a passion for building relationships both in and out of the boardroom.

Unique fact: Ben was the very first RingCentral employee in Australia and single-handedly established the Australian branch, growing it to over 40 employees.

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Experience
29 Years
Current Role
Regional Vice President, Partner Sales
Location
Sydney, New South Wales, Australia
Personality Overview

How Ben shows up

Consummate Professional
Decisive But Calm
Dynamic But Sincere

They might take some time to make their mind up but once they do, they don't change it easily. They exhibit a rare combination of being result-oriented but patient at the same time. They are very professional in their approach and can weigh multiple perspectives together.

Priorities

Topics Ben cares about

AI in CX
His expertise lies in anchoring Artificial Intelligence within Unified Communications (UCaaS) and Contact Centre (CCaaS) architectures to deliver next-generation Customer Experience.
APAC Channel Growth
His career has focused on creating revenue growth and regional dominance by developing channel-first GTM strategies across complex, multi-country territories in the Asia-Pacific region.
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Career

Work history

10-2020 - 4-2026
Regional Vice President, Partner Sales
RingCentral
3-2018 - 10-2020
Senior Director, Partner Sales
RingCentral
7-2017 - 12-2017
Regional Director, Sales & Customer Success (ANZ)
ShoreTel
1-2016 - 6-2017
Regional Director, Sales & Customer Success (Asia, Africa)
ShoreTel
1-2014 - 12-2015
Director of Channels & Marketing (APAC)
ShoreTel
In the press

Media appearances

Ben Swanson - Regional Vice President, Partner Sales at RingCentral. Featured in The Org
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Ben Swanson, Author at RingCentral Australian Blog. Featured in RingCentral Blog
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Education
2013 - 2015
Master of Business Administration (M.B.A.)
Murdoch University
Certificate IV
TAFE NSW
Social presence
in
Behavioral profile

DISC profile (public)

D

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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