Bhanu Yellapu

Inspirer
DISC Type : id

Customer Service Assistant at Sainsbury's

New Malden, England, United Kingdom

Overview

Bhanu Yellapu is a results-oriented retail professional with a background in SAP HCM consulting. Currently at Sainsburys, he leverages experience in team leadership and store operations to enhance customer satisfaction. He holds a Masters degree from Kingston University, where he studied Leadership and HRM.

His career shows a distinct transition from a technical SAP HCM Consultant role at Infosys to a hands-on, customer-facing position in the retail sector.

Personality Overview

Confident & Optimistic

Fast Adopter

Decisive

They measure a product on its merit but can be influenced by strong testimonials.  They respond well to objective pitches but also attach some value to relationships. They usually prefer to drive the conversation.

Topics They Care About

Retail Leadership
Identifies as an "Aspiring Retail Leader" and has experience leading shifts, mentoring new team members, and overseeing store operations at Sainsbury's.
Customer Experience
Focused on delivering excellent service and resolving customer complaints in his roles at both Sainsbury's and McDonald's to improve satisfaction.
SAP HCM Solutions
Previously worked as an SAP HCM Consultant at Infosys, specializing in Personnel Administration, Organizational Management, and Payroll configurations.

Media Appearances

Bhanu has no verified media appearances

Work History

7-2024 - 7-2025
Customer Service Assistant at Sainsbury's
10-2023 - 12-2024
Customer Assistant at Mcdonalds
12-2019 - 12-2022
SAP HCM Consultant at Infosys

Education

1-2023 - 1-2024
Master from Kingston University
5-2016 - 12-2019
Bachelor from Jawaharlal Nehru Technological University, Kakinada

More Information

Social Presence :

Prographics :

Exp : 4 Location : New Malden, England, United Kingdom Job Level : N/A Designation : Customer Service Assistant at Sainsbury's
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Insights For Selling To Bhanu

During A Call Or A Meeting

DO's

  • Keep your pitch focused on the impact but insert some anecdotes into it
  • Look like someone who is on top of their game
  • Refer to testimonials from well known people to highlight the value of your product

DONT's

  • Don’t be too verbose or overly friendly; a little bit, however, is fine
  • Don't be unorganized, be prepared for the pitch
  • Don’t keep repeating the same information, it could make them impatient

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Bhanu is

  • Belief in the value of the product, relationship and a sense of accomplishment matter the most.
  • Will you ever get a clear answer from Bhanu

  • They are not shy of saying no if they do not develop trust in your product.

Insights For Deal Planning

    How fast (or slow) will Bhanu move?

  • If they develop confidence in your product and you, then they can make fast decisions.
  • Can Bhanu take some risk or not?

  • If necessary, they have the ability to take risky decisions.

You And Bhanu

Personality Compatibility


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